Midland States Bank · 9 hours ago
Deposit Operations Specialist I
Midland States Bank is a financial institution seeking a Deposit Operations Specialist I. This entry level position involves various responsibilities within Deposit Operations, including account maintenance, fraud monitoring, and processing transactions.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Scanning and indexing new account documents
Account & debit card maintenance
Safe deposit management
Exception item processing, including the handling of unposted items, NSF items, stops and overdrafts
Check adjustments & chargebacks
Fraud monitoring – Debit card
Debit cards – disputes and compromised cards
Mobile deposits
Sweep Repurchase accounts
Verifies maintenance transactions as defined by procedure. Reviews checking, savings, money market, NOW, safe deposit, debit card and CD/Time Deposit standard reports and processes. Inputs corrections for minor issues/discrepancies as discovered
Escalates questionable transactions and recurring issues to management in a clear and timely manner
Validates stop payments added to the system to ensure they are complete; Corrects input as needed
Able to handle the daily processing and balancing of exception items which includes both paid and returned NSF items, unposted items and check adjustments. Meets all timelines
Able to handle the daily processing of debit card fraud claims. Has a good understanding of Reg E and meets all timeframes as outlined within this regulation
Review daily fraud alerts for potential fraud patterns and trends
Processes mobile deposit corrections and meets timelines for file submission
Processes general ledger and account level monetary transactions as required
Researches and resolves issues that surface on customer deposit accounts. Escalates unresolved issues to management in a timely manner
Quality assurance and mailing of CD/IRA interest and distribution checks
Complete returned mail processing
Processing of CSI Miami repurchase agreement accounts and e-notice generation to customers for securities allocation
Scan foreign checks received from branches to TIB for collection processing
Observes all security, privacy and compliance requirements
Able to support the sweep repurchase product on a daily basis and confirms customer notifications are precise and timely
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed
May require work in a Midland office to ensure collaboration and support of internal and external customers
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)
Other duties as assigned
Qualification
Required
Associate's degree OR equivalent banking experience in related area
Demonstrated ability to learn and use new software and programs
Proficient in Microsoft Office Suite
Benefits
Comprehensive healthcare
Well-being benefits
Paid family leave
Generous paid time off
Banking perks
Employee Stock Purchase Plan
401K plan with company match
Opportunity to participate in our Non-Qualified Deferred Compensation plan
Company
Midland States Bank
Midland States Bank is a community-based financial holding company.
Funding
Current Stage
Public CompanyTotal Funding
$55.33M2016-05-25IPO
2015-06-04Debt Financing· $55.33M
Recent News
2026-01-23
Midland States Bancorp, Inc.
2025-12-01
Midland States Bancorp, Inc.
2025-11-07
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