CoxHealth · 1 day ago
IT Supervisor – Technical - Tecsys / Supply Chain Applications
Springfield, MO
Full-time
Onsite
Mid, Senior Level
3+ years expCoxHealth is a leading healthcare system serving southwest Missouri and northern Arkansas, recognized for its workplace excellence. The IT Technical Supervisor is responsible for providing advanced technical support, guidance, and supervision to the IT team, ensuring efficient operation of IT systems, overseeing user support, and managing vendor relationships.
Oncology
Responsibilities
Serve as the primary IT owner and subject matter expert for the Tecsys Supply Chain platform and related technologies (e.g., scanners, printers, handheld devices, RFID)
Provide advanced troubleshooting and resolution of complex application and integration issues beyond routine operational support
Lead technical design, configuration, and implementation efforts for Tecsys expansions and optimizations, including operating rooms, cath labs, SPD, and warehouse operations
Support roadmap initiatives such as RFID point-of-use PAR management, warehouse optimization, PAR optimization, and SPD tray automation
Supervise, mentor, and develop assigned IT team members supporting Tecsys and supply chain technologies
Establish best practices for application support, incident management, change management, and knowledge transfer
Elevate the technical capability of the team through coaching, documentation, and hands-on leadership
Act as the primary IT liaison to Tecsys vendors and consulting partners, ensuring accountability, quality delivery, and cost-effective engagement
Partner closely with Supply Chain leadership, clinical stakeholders, and operational teams to align system functionality with business needs
Evaluate when work should be performed internally versus externally, with a focus on reducing long-term consulting dependency
Ensure adherence to IT standards, security policies, and change management processes
Monitor system performance, support trends, and optimization opportunities to proactively address risks and improve outcomes
Collaborate with IT management to prioritize initiatives, manage workload, and support enterprise governance processes
Qualification
Required
Minimum of 3 years of experience in IT support or a similar technical role, or healthcare related experience
Prior experience in team leadership, project coordination, and customer support
Strong leadership and communication skills with the ability to effectively manage and motivate a team
Proficiency in IT project management methodologies and tools
Advanced problem-solving and decision-making abilities
In-depth technical knowledge of IT applications, systems, infrastructure, and operations
Expertise in IT architecture design and implementation
Knowledge of process analysis, optimization, and documentation
Strong communication and collaboration skills
Ability to stay current with emerging technologies and industry trends
Preferred
Associate's degree in computer science, information technology, or a related field
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
Company
CoxHealth
CoxHealth focuses on cancer care, dermatology, diabetes care, emergency services, and more.
10001+ employees
H1B Sponsorship
CoxHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Kyle Brown
Vice President & CMCO
Matthew Turner
VP of Operations
Recent News
Springfield Business Journal
2026-01-22
Springfield Business Journal
2025-12-24
Springfield Business Journal
2025-12-22
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