National Grid · 2 hours ago
Service Representative ANP-Temporary
Potsdam 20 Pine Street
Full-time
Onsite
Entry Level
$36.67/hr - $36.67/hr
1+ years expNational Grid is presently looking for candidates to fill a Service Representative ANP-Temporary position in Potsdam, NY. The role involves working on electric residential and small commercial utility services, performing installations and changes of electric meters, and conducting field collections for overdue bills.
DeliveryEnergyOil and Gas
Responsibilities
All Service Representative Helper duties
Curb box inspections, public building surveys and visual regulator vent inspections
Gas ERT changes
Connect single-phase electric meters
Disconnect gas/electric meters including three-phase
Remove size 425 or smaller gas meters
Review and process account data
Contact and interview customers or their representative and initiate applicable procedures relative to the collection and service policies and in conformance with Company and regulatory standards
Perform the necessary clerical functions
Evaluate conditions encountered on customers' premises
Make decisions and take actions in conformance with all applicable regulations, guides and practices
Conduct health impairment inspections
Replevin (socket meters only)
May also be deployed for emergency work to stand by down wires
Qualification
Required
Must have valid driver's license required with a safe driving history that meets National Grids Safe Driver Policy
Must have educational background in electrical, mechanical or gas theory or 18 months experience in a related mechanical series
Must satisfactorily complete Service Representative A school for all duties in this classification
Working knowledge of company and regulatory requirements regarding collections policies and practices
Must possess the ability to use hand tools and to handle customer contacts satisfactorily
Applicant may be required to demonstrate this required level of knowledge
Must have high school diploma
Ability and willingness to work all shift/schedules, including holidays, nights, weekends and overtime as required/necessary
Must be available to respond to emergency call outs
Must be available to respond to mutual aid requests for extended periods of time during storm situations both locally and out of the general geographic area
Must have good computer/keyboarding skills
Must have excellent customer service and communication skills
Must be able to interact with customers face to face on a daily basis
Company
National Grid
National Grid facilitates electricity and gas transmission system and focuses on delivering clean energy.
10001+ employees
H1B Sponsorship
National Grid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (37)
2023 (34)
2022 (38)
2021 (30)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
NYSERDASEKStrategic Innovation Fund
2025-08-21Grant· $2M
2025-07-08Post Ipo Debt· $937.85M
2024-09-11Grant· $19.95M
Leadership Team
Zoë Yujnovich
Chief Executive Officer
Anntonette Zembrzuski Alberti
Manager, Product Growth and NY Customer Energy Management Growth
Recent News
2026-01-23
Modern Power Systems
2026-01-22
Company data provided by crunchbase