Humana · 2 days ago
Design & Innovation Lead (Stars Analytics/Quality)
United States
Full-time
Remote
Senior Level, Lead/Staff
$126K/yr - $174K/yr
8+ years expHumana Inc. is committed to putting health first, and they are seeking a Design & Innovation Lead to develop user-centered analytics products that enhance Medicare Stars performance. This role involves leading all phases of the product life cycle, collaborating with various departments to ensure solutions meet customer needs and drive adoption.
Health CareHealth InsuranceInsuranceVenture Capital
No H1B
Responsibilities
Lead discovery with stakeholders to define user needs, workflows, KPI hierarchy, and success measures; translate ambiguous needs into clear requirements, user stories, and acceptance criteria
Create rapid prototypes (wireframes, clickable mockups, workflows) and partner with BI/Data Engineering to deliver production-ready dashboards, calculators, and reporting experiences
Establish and run an innovation pipeline (intake → triage → prototype → pilot → scale), prioritizing work based on impact, feasibility, and alignment to enterprise Stars strategy
Drive adoption through usability testing, training materials, playbooks, release notes, and stakeholder engagement; create feedback loops to reduce rework and improve user satisfaction
Partner with data governance and engineering to ensure consistent definitions, scalable designs, and alignment to enterprise data strategy (security/PHI compliance, single source of truth, standardized KPI logic)
Advise leaders on functional strategies (often segment-specific) related to analytics product design and innovation priorities; influence decisions with strong storytelling and structured recommendations
The Design & Innovation Lead exercises independent judgment and decision-making on complex issues, works under minimal supervision, and applies analytical thinking across variable factors to determine the best course of action
Qualification
Required
Bachelor's degree OR equivalent experience (degree not required if experience demonstrates capability)
8+ years of relevant experience in product design, UX/UI, analytics visualization, digital product delivery, or related experience and/or 2+ years of project/product leadership experience with demonstrated delivery ownership
Experience designing and improving dashboards/decision-support tools (e.g., Tableau, Power BI, Looker or similar)
Proven stakeholder facilitation and ability to translate business needs into usable solutions with measurable outcomes
Preferred
Bachelor's degree
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase