Encova Insurance · 4 months ago
General Adjuster
Encova Insurance is seeking an experienced General Adjuster to join their high-performing claims team. The role involves investigating, evaluating, estimating, and processing complex property claims in excess of $1 million, primarily focusing on large personal and commercial property losses. The position requires travel for claims and offers a supportive environment for professional development.
Commercial InsuranceHealth InsuranceInsurance
Responsibilities
Handle primarily large ($1 million) personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses; losses requiring on-site inspection; property coverage questions and limited handled property lawsuits including attending pre-trials, mediations, arbitrations or trials when required
Inspect and write large property estimates, including total losses, on both residential and commercial structures using estimating guides and estimating software
Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk
Comply with Encova’s claims organization policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms and reports, and negotiation and settlement of claims
May assist the Director of Property in performing training. Actively participate in the education and development of claims associates
Assist in catastrophe claims handling throughout the entire group of companies, requiring overnight travel or extended stays upon request
Assist property managers in catastrophe coordination in the absence of the Director of Property
Visit agents affected by the catastrophic loss or event and keep agents apprised of the loss developments and reserving activity
Attend seminars, conferences or workshops to continue education
Perform other duties as assigned
Qualification
Required
10 years of experience handling property claims with a minimum of 5 years of experience handling large/complex losses
Demonstrated excellent claims negotiation, communication and investigation skills
Excellent time management and organizational skills
Meet established guidelines for quality and productivity
Ability to work independently, recognize and resolve problems and make decisions
Internal candidates must have achieved an overall rating of at least 'Meets Expectations' on the last three annual performance reviews
Must be licensed or willing and able to obtain license in all operating states
Extensive knowledge of all personal and commercial lines policies and coverages written by Encova
Expert knowledge of building reconstruction
Ability to efficiently and accurately write large and complicated building repair estimates and accurately complete a replacement cost valuation on total losses
Extensive knowledge and proven skill with using all property estimating software used by Encova
Actively demonstrate all required skills listed in the property resolution specialist job description
Preferred
Continuing education is preferred and may be obtained in part or in full through: Industry seminars or workshops; Vale National Estimating Academy; IIA - Associate in Claim designation; and/or CPCU
Benefits
Health, Dental & Vision Insurance
Company-provided life and income protection plans
Eligibility to participate in a company incentive bonus program
401(k) Retirement Plan - 100% company match up to 7% on annual salary
Paid Time Off, Paid Holidays, and Floating Holidays
Flexible Work Arrangements - Hybrid and remote depending on the role
Company
Encova Insurance
Encova Insurance offers insurance products including commercial, life and personal insurance.
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-22Acquired
Leadership Team
Recent News
2025-09-17
2025-09-12
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