Chinese American Service League · 9 hours ago
Housing Counselor II
Chinatown - Chicago, Illinois
Full-time
Onsite
Mid Level
$42K/yr - $44K/yrChinese American Service League (CASL) is the largest community-based organization in the Midwest, dedicated to serving Asian Americans and the broader community. The Housing Counselor II will provide advanced housing counseling and financial education services, lead workshops, and mentor staff to support clients facing complex housing challenges.
EducationNon ProfitTraining
Responsibilities
Conduct individual counseling sessions, providing guidance on pre-purchase, post-purchase, rental, foreclosure prevention, and financial education to support clients in achieving their housing and financial goals
Apply for subsidized housing, rental or mortgage assistance, small accessible repairs for seniors, and property tax exemptions on behalf of clients
Offer ongoing follow-up and advice to clients every 30 days or as needed, ensuring continuous support until goals are achieved
Close cases promptly after counseling sessions are complete, ensuring a smooth transition for clients
Organize, implement, and lead housing and financial literacy workshops and seminars on topics including pre-purchase, post-purchase, rental, foreclosure prevention, and fair housing
Develop bilingual materials, provide translation and interpretation services as needed to make programs accessible to diverse communities
Establish contacts with community partners to collaborate on workshops and expand the program’s reach
Design promotional materials and utilize social media and other channels to recruit clients and raise awareness of available services
Maintain accurate physical files and system records in platforms such as Counselor Max, ECM, and Salesforce
Handle inquiries related to housing over the phone, via email, and in person, providing timely and accurate information
Prepare monthly and quarterly reports for related programs as needed, supporting program evaluation and continuous improvement
Provide training and support to Housing Counselor I, fostering team growth and development
Participate in ongoing professional development, attending at least 8 hours of job-related training annually to stay current with housing and financial literacy best practices
Continue training to apply new knowledge and skills to tasks assigned by the Housing Coordinator, including online and out-of-state training opportunities within program requirements and budget
Engage in outreach and marketing efforts to diverse neighborhoods to recruit clients and promote housing and financial assistance services
Assist clients with completing applications and interpreting or translating letters and documents as required
Qualification
Required
Experience in housing counseling and financial education
Ability to conduct individual counseling sessions on pre-purchase, post-purchase, rental, foreclosure prevention, and financial education
Experience applying for subsidized housing, rental or mortgage assistance, small accessible repairs for seniors, and property tax exemptions
Ability to provide ongoing follow-up and advice to clients every 30 days or as needed
Experience organizing, implementing, and leading housing and financial literacy workshops and seminars
Ability to develop bilingual materials and provide translation and interpretation services
Experience establishing contacts with community partners for collaboration
Ability to maintain accurate physical files and system records in platforms such as Counselor Max, ECM, and Salesforce
Experience handling inquiries related to housing over the phone, via email, and in person
Ability to prepare monthly and quarterly reports for related programs
Experience providing training and support to Housing Counselor I
Participation in ongoing professional development, attending at least 8 hours of job-related training annually
Experience engaging in outreach and marketing efforts to diverse neighborhoods
Ability to assist clients with completing applications and interpreting or translating letters and documents
Benefits
Medical, Dental, and Vision Coverage
Retirement Plan
Generous Paid Time Off (PTO)
11+ Paid Holidays, including Lunar New Year and Juneteenth
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Life Insurance, AD&D, and Disability Coverage
Voluntary Worksite Benefits and Pet Insurance
Commuter Benefits
Employee Assistance Program (EAP) for you and your household
Company
Chinese American Service League
For more than 45 years, the Chinese American Service League’s (CASL) comprehensive programs have connected families and individuals in the Chicago Chinese community and beyond with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow’s workforce, putting immigrants on the pathway to citizenship, securing our community’s housing and financial well-being, and providing all with equal access to justice.
Founded in 1978
501-1000 employees
H1B Sponsorship
Chinese American Service League has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Paul Luu
CEO
Jered Pruitt
Chief Operating Officer
Company data provided by crunchbase