NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 18 hours ago
APPLICATION ADMINISTRATOR
United States-Virginia-Virginia Beach
Full-time
Onsite
Mid Level
3+ years expNavy Exchange Service Command (NEXCOM) is seeking an Application Administrator who will be a key technology contributor focused on applying and supporting technology to deliver business capabilities. The role involves supporting diverse application systems across multiple functional business areas, ensuring operational maintenance, support, and lifecycle management of line-of-business applications.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Installs and configures application software
Sets/manages application parameters
Troubleshoots technical application problems and coordinates resolution of problems with other support groups
Monitor and coordinate application software and databases as well as upgrades to the production and test environments
Ensure that all changes to systems are captured and document information security and compliance requirements
Ensure/implement the application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software)
Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs
Monitors applications, databases, interfaces, etc. Analyzes and recommends fixes/enhancements to systems
Point of contact between Vendors, Functional Users, Database Administrators, Systems Administrators, and Helpdesk for all application functionality and configuration
Ensures IT CSC Helpdesk is trained and enabled to provide Level 1 end user support for existing and new applications, continuously shifting support and knowledge to Level 1 as applicable
Obtains regular processing reports to check for errors, assess/analyze errors and distinguishes between databases, application and customized application problems
Troubleshoots technical applications problems and coordinates resolution of problems with other support groups
Monitor, coordinate, and install application software patches, cyclical releases and major upgrades to the production and test environments
Assist in providing supporting documentation for Applications
Perform impact analysis on all patches prior to installation
Assist in implementation of security strategy for application level access based on NEXCOM information technology security requirements
Monitor applications for performance problems
Provides technical support for interfaces
Provides technical guidance and support to systems analysis and design projects
Distinguish between database, application and/or systems related problems
Performs other related duties as assigned
Qualification
Required
Incumbents of this position must be U.S. Citizens
Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix
Participate annually in continuous learning activities as dictated by Cyber IT/CSWF
Possess and/or maintain current, one of the following credentials: Education (at least one of the following): A degree from a qualifying program from accredited university
Training: At least one of the accepted training courses listed on Navy COOL - System Administrator Qualification Matrix (osd.mil)
Certification: NEXCOM preferred certification is CompTIA Security +. Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment
Possess or obtain Operating System/Computing Environment Certificate
A Signed Privileged Access Statement
Qualified candidates must be U.S. Citizens
3 years experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems
One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience
3 years of progressive experience in the following: Experience in business and systems design and implementation
Standard development processes, operating systems, database languages, and programming languages and tools
Hands on experience with application administration functionality and software release management toolset
IA Certification: CompTIA Security+, GIAC Security Essentials Certification (GSEC), Systems Security Certified Practitioner (SSCP)
Technical Certification: Operating System/Computing Environment (OS/CE) certificate of training as dictated by Supervisor and approved by Command Cyber IT/CSWF-PM
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment
DOD requires 20 hours of Continuous Learning each calendar year
This position in accordance with SECNAV M-5510.30 will require a favorable Access National Agency Check and Inquiries (ANACI)
Preferred
NEXCOM preferred certification is CompTIA Security +
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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