Financial Counseling Rep I (PRN) jobs in United States
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R1 RCM · 6 hours ago

Financial Counseling Rep I (PRN)

R1 RCM is a leading provider of technology-driven solutions for healthcare financial performance. The Financial Counseling Associate role involves counseling uninsured and under-insured patients to help them secure funding for medical services, requiring excellent customer service and communication skills.

Health CareHospitalInformation TechnologyInfrastructureMedical

Responsibilities

Counsel uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
Display excellent customer service, commitment to assisting patients, and attention to detail
Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information

Qualification

Financial counselingMedicaid knowledgeCustomer serviceCompassionate communicationMedical terminology

Required

High School Diploma or GED
Excellent customer service skills
Compassionate communication

Preferred

Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience

Benefits

Competitive benefits package

Company

R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.

Funding

Current Stage
Public Company
Total Funding
$200M
Key Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired

Leadership Team

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Joseph Flanagan
CEO
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Estelle Barnes
EVP, Enterprise Customer Engagement
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Company data provided by crunchbase