R1 RCM · 6 hours ago
Financial Counseling Rep I (PRN)
R1 RCM is a leading provider of technology-driven solutions for healthcare financial performance. The Financial Counseling Associate role involves counseling uninsured and under-insured patients to help them secure funding for medical services, requiring excellent customer service and communication skills.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Counsel uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
Display excellent customer service, commitment to assisting patients, and attention to detail
Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information
Qualification
Required
High School Diploma or GED
Excellent customer service skills
Compassionate communication
Preferred
Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience
Benefits
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Recent News
2026-01-07
Columbia West
2025-12-13
Company data provided by crunchbase