Arthritis Foundation · 9 hours ago
Senior Infrastructure Engineer | Atlanta, GA
Atlanta, GA, US
Full-time
Onsite
Mid, Senior Level
$75K/yr - $75K/yr
5+ years expThe Arthritis Foundation is dedicated to improving the lives of those affected by arthritis, and they are seeking a Senior Infrastructure Engineer. This role is responsible for ensuring the stability, security, and scalability of the organization's technology infrastructure, overseeing management and configuration of computing systems, and collaborating with service providers and vendors.
Health CareHome Health CareSocial Impact
Responsibilities
Manages network accounts, user privileges, and performance of all mission-critical systems, including onboarding and offboarding of arriving or departing staff
Responsible for routine administration and assuring reliable operation of the following mission-critical systems. This includes but is not limited to the following: 1. Microsoft 365 2. Microsoft Office 365 3. SharePoint 4. Peer-to-peer fundraising systems (e.g., Donor Drive, mobile apps)
Monitor trouble tickets and resolve system problems by running diagnostics, documenting problems, resolutions, and assessing the impact of issues
Participate as a team member in planning and implementing new or upgrades of mission-critical systems
Perform regular backup operations and participate as a key resource in data protection and disaster recovery activities
Design, deploy, and manage application platforms, servers, networks, and cloud-based infrastructure
Monitor system performance and ensure high availability and reliability
Implement and maintain security protocols and disaster recovery plans
Collaborate with vendors, managed-services-providers, Web and DevOps, Data and CRM teams, and act as an escalation point for IT support team members
Automate infrastructure tasks using scripting and configuration management tools
Maintain documentation for systems, processes, and procedures
Troubleshoot and resolve infrastructure-related issues
Stay current with emerging technologies and recommend improvements
Qualification
Required
Knowledge of implementing and effectively developing IT best practices, including knowledge of security, storage, data protection, and disaster recovery protocols
Minimum 5 years of network administration or system administration experience
System administration and IT certifications in Linux, Microsoft, or other network platforms are a plus
Experience with scripting and automation tools is desired
Proficient experience in resolving problems within the Microsoft Office 365 productivity suite
Proficient experience in resolving problems in the Microsoft Windows 365 operating platform
Working knowledge of server virtualization, VMWare
Strong knowledge of systems and networking configuration, hardware, and networking protocols
Experience implementing best practices, including advanced knowledge of security, storage, data protection, and disaster recovery
Provision VPN Tunnels
Troubleshoot issues with VPN tunnels, understand IKE/IPSEC phases
Knowledge of Structured Cabling
Set up ISP Devices in bridge mode
Manage Network devices via web or serial interfaces
Knowledge of working with security appliances, preferably WatchGuard
Understanding of security zones: Trusted/Internal, DMZ, External/Untrusted
Understanding of how traffic is translated for outbound communication and how to apply custom NAT policies to assign outbound traffic to specific public IP addresses
Provision of WAN or Multi-WAN links on security appliances
Configuring NAT policies for inbound services
Manage and configure Web Content Filtering based on content categories and specific URL exclusions
Provision of SMTP services for internal email servers
Remote Systems Management
Client to Site VPN solutions (IPSEC, SSL, PPTP)
Wi-Fi deployment
Extensive Knowledge of troubleshooting SMTP issues
External Domain and SSL Certificates
Manage External Domains
Provision External Domains
Manage External DNS
Knowledge of DNS Records to provision Internet Services
Configure MX Records, A Records, CNAME Records
Generate CSR to create new SSL Certificates
Installation of SSL Certificates on Windows/Linux
Installation of SSL Certificates for Microsoft Exchange
Configure Split DNS Records for external FQDNs on Windows Internal DNS
Backup Solutions
Configuration and management of backup solutions
Backup Solutions on the cloud
Networking
Extensive knowledge on how TCP/IP works
Switching
Routing
Private and Public IP Schemes
WAN provisioning
Working with ISP to provide Internet connectivity
Understanding of the OSI Model
Troubleshoot network-related issues (IP, subnet, routing, etc.)
Associate or Bachelor's degree in CIS, Information Technology, Systems Management, or similar
Company
Arthritis Foundation
The Arthritis Foundation is committed to raising awareness and reducing the unacceptable impact of arthritis.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Steven Taylor
President & CEO
Anna Ryan
Regional Vice President
Recent News
2025-12-29
2025-11-07
Company data provided by crunchbase