Core Group Resources · 4 hours ago
Administrative Support Specialist
Minot, ND
Full-time
Onsite
New Grad, Entry LevelCore Group Resources is seeking an Administrative Support Specialist who will provide front desk, customer service, and administrative support within an office environment. This role involves managing customer interactions, performing data entry, and providing clerical assistance to ensure the smooth operation of daily tasks.
Staffing & Recruiting
Responsibilities
Serve as the primary front desk representative
Answer, screen, and route incoming phone calls
Greet and assist walk-in visitors in a professional and courteous manner
Provide basic information on programs and services
Direct customers to appropriate staff members or services
Maintain a high standard of customer service at all times
Perform accurate data entry and record maintenance
Maintain and update customer records in internal tracking systems
Maintain electronic trackers and customer files
Ensure required customer forms and acknowledgments are completed and documented
Manage and maintain appointment calendars
Prepare, edit, and proofread correspondence, reports, and other documents
Process incoming and outgoing correspondence and email
Maintain records and files in accordance with organizational requirements
Track deadlines, pending actions, and required follow-ups
Maintain publications and reference materials
Order, receive, and track office supplies as needed
Qualification
Required
Strong proficiency in Microsoft Office applications
Experience using Microsoft Excel and database systems
Prior administrative or clerical support experience
Demonstrated ability to perform accurate data entry
Professional written and verbal communication skills
Ability to manage front desk operations and provide quality customer service
Ability to pass a background screening if required
Ability to work on-site using organization-provided systems and equipment
Company
Core Group Resources
Core Group Resources connects businesses in various industries and helps them find the right personnel.
Founded in 2013
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Fuhrman
Founder & CEO
Bob Sutton
Chief Operating Officer
Company data provided by crunchbase