Truist · 21 hours ago
Software Engineer II
Truist is seeking a Software Engineer II to innovate in a team building an AI-native Internal Developer Platform. The role involves developing complex software solutions, leading projects, and enhancing developer experience through automation and GitOps practices.
BankingFinanceFinancial Services
Responsibilities
Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities
Responds to issues in a timely manner by receiving and investigating incidents or service tickets
Analyzes and observes trends with technical issues and develops recommendations for long- term improvements
Documents all relevant end-user interactions and steps taken to resolve incidents
Has occasional contact with end-users
Communicates status of issue resolution to internal customers
May engage and manage outside vendors
Applies in-depth knowledge of application support and an understanding of best practices
Typically leads moderately complex projects and participates in larger, more complex initiatives
Solves complex technical and operational problems
Acts as a resource for teammates with less experience
May have people management responsibilities for a small team
Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area
Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing
Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production
Build in and maintain security controls and monitoring in support of company standards
Typically lead moderately complex projects and participate in larger, more complex initiatives
Solve complex technical and operational problems. Act as a resource for teammates with less experience
May oversee the work of a small team
In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner
Qualification
Required
Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
Understanding of key business processes and competitive strategies related to the IT function
Ability to plan and manage projects and solve complex problems by applying best practices
Ability to provide direction and mentor less experienced teammates
Ability to interpret and convey complex, difficult, or sensitive information
Preferred
Bachelor's degree and 4 to 7 years of experience or an equivalent combination of education and work experience
Kubernetes/OpenShift operations at scale (multicluster upgrades, DR, capacity planning)
GitOps with Argo CD and GitLab CI pipeline design for secure, repeatable delivery
Ansible roles/playbooks for ops automation and autonomous runbooks
Terraform module design, versioning, and environment promotion patterns
Backstage extensions (plugins, software templates, scorecards, service catalog)
OpenTelemetryfirst observability (Prometheus, Grafana, Jaeger) with SLObased alerting
Policyascode (OPA/Gatekeeper or Kyverno) and admission controls for guardrails
Software supply chain security (SBOMs, artifact signing—e.g., cosign, provenance/SLSA) and secrets management (Vault/KMS)
AI/LLM integration in SDLC (agent workflows for code/tests/docs, evals, guardrails, function calling)
SRE mindset (SLOs/error budgets, incident management) with FinOps awareness for cost allocation and optimization
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Recent News
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