Client Solutions Architect Director - Head of Implementation jobs in United States
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JPMorganChase · 21 hours ago

Client Solutions Architect Director - Head of Implementation

position277 Park Ave, New York, NY, 10172, US
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$166K/yr - $260K/yr
date8+ years exp

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Client Solutions Architect Director will leverage deep technical knowledge to enhance client interactions and lead a team responsible for delivering Fusion platform implementations, ensuring high-quality delivery and business value.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Build, lead, and mentor a high-performing team of 20 Implementation Managers, fostering a culture of accountability, collaboration, and continuous improvement
Set the strategy, standards, and objectives for Fusion platform implementations, ensuring alignment with firmwide goals and best practices
Oversee the end-to-end delivery of data and AI solutions, managing a portfolio of projects ranging from short two-week engagements to large-scale, year-long initiatives
Partner closely with Fusion Sales, Product, Engineering, and Solutions Engineering to ensure seamless integration, clear requirements, and successful client onboarding
Establish and maintain governance, documentation, and best practices to drive consistent, scalable, and high-quality delivery across all projects
Act as an escalation point for complex or high-impact implementations, providing guidance and support to resolve issues and ensure client satisfaction
Monitor project health using defined KPIs and governance forums, proactively identifying and mitigating risks and dependencies
Promote standard methodologies for project management and implementation, and drive continuous improvement through feedback and lessons learned
Communicate effectively with internal stakeholders, providing regular updates on progress, challenges, and outcomes
Stay current on market structure changes, regulatory requirements, and Fusion platform enhancements to ensure the team remains at the forefront of industry best practices

Qualification

Implementation managementData analysisProject managementTechnical troubleshootingClient solutionsStakeholder managementCommunication skillsProblem-solving skillsTeam leadershipAttention to detail

Required

8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
Proven experience building and leading large, high-performing implementation or project management teams in fast-paced, collaborative environments
Demonstrated success in setting strategy, standards, and objectives for complex technology implementations
Strong problem-solving skills with exceptional attention to detail
Hands-on experience managing a portfolio of projects across multiple internal teams, vendors, and clients
Experience supporting or working with data, AI, or governance workflows
Ability to translate business requirements into clear, executable delivery plans
Strong data analysis and validation skills, including working with large datasets
Excellent communication, presentation, and stakeholder management skills
Excellent technical troubleshooting skills, with knowledge of data integration workflows
Comfort operating in ambiguous, evolving regulatory and client environments

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.jpmorganchase.com

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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