AIFA Solutions · 8 hours ago
Service Delivery Manager -Network Operations
Libertyville, IL
Contract
Onsite
Mid, Senior LevelAIFA Solutions is seeking a Service Delivery Manager for Network Operations to oversee end-to-end operations within a complex hybrid infrastructure. The role involves managing network devices, cloud networks, and incident triaging while ensuring effective communication and collaboration across teams.
Staffing & Recruiting
Hiring Manager
Md Fasiuddin (Fasi)
Responsibilities
Lead end-to-end operations across a complex hybrid infrastructure comprising of network devices, Access points, physical sites integrated with Azure cloud networks, on-prem, and Cloud Servers
Manage the operation, shift, overlap, lead incident triaging and control
Qualification
Required
Proficient with Cisco CLI, Meraki Dashboard, FortiGate GUI/CLI, Aruba SD-WAN Orchestrator, and Zscaler console
Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, VRFs)
Hands-on with VPNs, firewalls, NAT, ACLs, and QoS policies
Familiar with network monitoring tools (SolarWinds, PRTG, LogicMonitor, etc.) and ITSM tools (ServiceNow, Remedy)
Working knowledge of Azure virtual networking (VNets, ExpressRoute, VPN Gateway)
Understanding of ITIL processes, particularly Incident, Problem, and Change Management
Proficiency in routing and switching, TCP/IP, and firewall configuration across hybrid data center–cloud environments
Working knowledge of Azure networking (VNets, VPN Gateway, ExpressRoute, NSGs, routing)
Understanding of VMware virtual networking (vSwitches, port groups, VLAN tagging, distributed switches)
Familiarity with storage network protocols (iSCSI, NFS, SMB) and troubleshooting connectivity to Dell PowerStore / Isilon
Experience with network performance monitoring tools (SolarWinds, PRTG, or Azure Network Watcher)
Strong understanding of backup and replication traffic flows between Commvault, Zerto, and storage systems
Exposure to ITIL service management processes (Incident, Problem, Change)
Good documentation, communication, and cross-team collaboration skills
Company
AIFA Solutions
Founded in 2017, AIFA Solutions has been committed to delivering top-quality recruitment and staffing services to clients across the globe.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase