Encova Insurance · 22 hours ago
Property Claims Manager
United States
Full-time
Remote
Senior Level
$87K/yr - $139K/yrEncova Insurance is seeking a Property Claims Manager. This role involves coaching and managing the property claims team, ensuring compliance with company policies, and working closely with the Director of Property Claims to meet organizational goals.
Commercial InsuranceHealth InsuranceInsurance
Responsibilities
Coach, manage, direct and provide development opportunities for property resolution specialists in preparation for future opportunities
Effectively communicate and support the claims organization’s mission, strategic vision and the achievement of the overall claims operations objectives
Ensure property resolution specialists resolve claims in conformance with applicable company policies, practices, procedures and state Fair Claim Practices acts
Provide vision and leadership to ensure claims objectives are met and are in line with the mission of the organization
Identify opportunities to apply technology and business processes in innovative ways to reduce costs, improve quality and efficiencies and enhance services
Model leadership behaviors, motivate staff and promote a positive work environment
Work with the Director of Property Claims to analyze property operations and lead in the development, implementation and continuous improvement of metrics, processes, initiatives, service and overall results
Effectively manage the cost containment strategies, expense management and the property team’s expense budget
Collaborate with sales, underwriting, actuarial, finance and other stakeholders to ensure knowledge sharing on loss developments and risk exposures and to maintain open lines of communication with those serviced by the claims organization
Communicate with agents verbally, in writing and through personal agency visits
Develop the property resolution specialists in the property team through direct counseling, field ride-along training, periodic group training and day-to-day discussion of files
Monitor and provide feedback on property resolution specialist activities, file quality and results through periodic and scheduled file reviews as required
Monitor and coach property specialists in the handling of large losses including assisting with the triage process and field inspections
Effectively communicate information pertaining to company procedures, policies and practices
Conduct regular associate performance reviews and administer the salaries of all associates in the property team
Conduct QA reviews as needed
Participate in property training and keep up to date in all property training programs
Obtain and maintain all applicable licensing as required
May assume the duties of the Director of Property Claims in their absence
Other duties as assigned
Qualification
Required
Bachelor's Degree from an accredited college or university or equivalent in insurance or business is required
Excellent communication skills
Demonstrated leadership, management and collaboration skills
Ability to lead, motivate and drive performance
Excellent interpersonal and conflict resolution skills
Strong analytical, research, and problem solving skills
Ability to work effectively in a team environment
Self-directed and able to work independently
Requisite expertise in estimating and evaluating property damage
Knowledge of current systems, applications and tools
Knowledge of claims operations, including procedures, controls and organization
Thorough knowledge of commercial and personal property products
Thorough knowledge of claims best practices, procedures, policies and guidelines
Strong knowledge of the law as it relates to insurance and insurance policies
Preferred
Professional insurance designations, such as CPCU, strongly preferred
Strong QA background highly preferred
Benefits
Health, Dental & Vision Insurance
Company-provided life and income protection plans
Eligibility to participate in a company incentive bonus program
401(k) Retirement Plan - 100% company match up to 7% on annual salary
Paid Time Off, Paid Holidays, and Floating Holidays
Flexible Work Arrangements - Hybrid and remote depending on the role
Company
Encova Insurance
Encova Insurance offers insurance products including commercial, life and personal insurance.
Founded in 1928
1001-5000 employees
H1B Sponsorship
Encova Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (9)
2022 (6)
2021 (8)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-22Acquired
Leadership Team
Grady Campbell
Executive Vice President, Senior Advisor to President & CEO
Thomas J. “TJ” Obrokta, Jr.
President and CEO
Recent News
2025-09-17
2025-09-12
Company data provided by crunchbase