EVERSANA INTOUCH · 3 hours ago
Director, Meeting Services Speaker Bureau
Chicago, IL
Full-time
Onsite
Director/Executive
$88K/yr - $130K/yr
12+ years expEVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. The Director, Meeting Services Speaker Bureau is responsible for managing team members and clients, achieving financial objectives, and overseeing logistics for Speaker Bureau meetings.
AdvertisingCRMHealth CareMarketing
Responsibilities
Partner with development as the SME in Speaker Bureaus and drive new builds of portals as needed for clients including workflows, dashboards, recommended reports and compliance gates
Analyze existing business and make recommendations for streamlining and improvements to process
Lead discovery meetings with new clients, gather client company guidelines and write recommended business rules and SOP for internal Team to follow
Being responsible for strategic planning, organizing, and onboarding of live and high-quality virtual Speaker Bureau meetings with multimedia components. Including but not limited to:
Virtual platform configuration
Manage technology vendor
Schedule and execute rehearsals to ensure all parties are prepared for success
Attendee management and communication
Offer guidance to clients and attendees with confidence as to the best format and meeting timings
Supporting client on recommended recruitment materials and templates with program-specific information and coordinating submission and distribution for approval
Ensuring the highest standards of quality control of client materials and, as appropriate, developing best practices protocols for project teams to facilitate such quality control
Partner with client for planning of annual and mid-interval trainings of Speakers and on-boarding /training of reps
Periodic onduct audits of executed meetings from all perspectives such as attendees, vendors, etc., and offering recommendations to reduce costs
Ability to pull reports (Job usage, finance, or Portals) for team members cross-functionally
Attending and participating in new project briefings and kick-off meetings and recommending the planner for the team
Attending multiple internal meetings with client services, meeting services, and other key personnel to discuss project status, etc
Working on-site and leading assigned Client’s meeting services team at Speaker meetings to coordinate meeting logistics/ activities with 3rd party agency, venue, and vendors, and offering assistance/guidance to team members
Reviewing and reconciling final invoices and pass-through costs within mandated timelines
Oversee final reports for accurate attendee spend to comply with the Open Payment Guidelines and client’s business rules
Owning the budget (hours & OOP) on assigned client’s meetings and advising the of the possible risks. Discussing with the client the challenges and recommendations for correction
Identifying operational change opportunities to improve program execution or increase efficiency and/or decrease costs and elevating and owning the potential plan to the management
Building budgets for a requested bureaus/meetings based on provided parameters
Participating in new business pitches which require Meeting Services either for Speaker Bureau or Live
Routinely assessing vendors for efficiencies and fit
As a people manager, being responsible for career development, training, and mentoring
Direct report responsibility of forecasting hours and reporting of high/low risks to the VP
Reviewing department policies, procedures, and forms and working with the VP and Senior Director to stay proactive in updates
Supporting bi-weekly team meetings in conjunction with the VP in the assigned areas
Maintaining and/or exceeding minimum billable utilization percentages for the position level
Demonstrating a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
All other duties as assigned
Qualification
Required
12 years in a pharmaceutical meeting planning role with team management experience; ideally will have 10 years of Speaker Bureau experience
Client-facing experience is a must!
Experience and/or Training: Planning for live, virtual, or hybrid meetings; knowledge of Zoom webinars is a plus, as well as hotel bookings and air travel
Technology/Equipment: Excel mastery and Cvent is a plus
Occasional travel up to 15% annually
Bachelor's or Associate's Degree OR relative years of industry experience is required
Preferred
CMP is a nice to have but not required
Company
EVERSANA INTOUCH
EVERSANA INTOUCH is a commercial services platform that offers healthcare marketing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Francis Namouk
SVP, Client Partner
Daniel J. Gandor
Executive Vice President, Head of Omnichannel and Digital Transformation
Recent News
2025-08-19
Company data provided by crunchbase