Advanced Management Group · 19 hours ago
AMS - Dispatch Office Administrator
Las Vegas, NV, US
Full-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrAdvanced Management Group is seeking a reliable and detail-oriented Dispatcher/Office Administrator to support daily field operations and office functions. This role involves dispatching work orders, maintaining communication between office staff and field teams, and ensuring a positive customer experience.
Financial ServicesProperty ManagementReal EstateReal Estate InvestmentResidential
Responsibilities
Receive, prioritize, and dispatch daily work orders to technicians
Monitor job progress and ensure timely completion of tasks
Maintain clear communication between office staff and field teams
Adjust schedules as needed based on emergencies, delays, or workload
Track technician availability, time, and materials used
Answer phones, emails, and customer inquiries professionally
Assist with data entry, documentation, and recordkeeping
Support invoicing, work order entry, and billing accuracy
Maintain organized digital and physical filing systems
Order office supplies and assist with general office operations
Provide timely updates to clients regarding scheduling and service status
Handle customer concerns or escalations professionally
Ensure a positive customer experience with each interaction
Other task as assigned
Qualification
Required
Reliable and detail-oriented
Strong communication skills
Ability to multitask
Proactive approach to solving problems
Organized
Customer-focused
Comfortable working in a fast-paced environment
Bilingual
Receive, prioritize, and dispatch daily work orders to technicians
Monitor job progress and ensure timely completion of tasks
Maintain clear communication between office staff and field teams
Adjust schedules as needed based on emergencies, delays, or workload
Track technician availability, time, and materials used
Answer phones, emails, and customer inquiries professionally
Assist with data entry, documentation, and recordkeeping
Support invoicing, work order entry, and billing accuracy
Maintain organized digital and physical filing systems
Order office supplies and assist with general office operations
Customer service oriented
Provide timely updates to clients regarding scheduling and service status
Handle customer concerns or escalations professionally
Ensure a positive customer experience with each interaction
Other tasks as assigned
Preferred
Previous dispatching or administrative experience preferred
Strong communication and multitasking skills
Proficient in Microsoft Office and basic computer applications
Ability to remain calm and organized under pressure
Reliable, punctual, and able to work independently
Experience in construction, maintenance, or service industry a plus
Benefits
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Advanced Management Group
Advanced Management Group is a property management company.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase