Giant Noise · 10 hours ago
Account Director
Austin, TX
Full-time
Hybrid
Director/Executive
8+ years expGiant Noise is a modern, integrated agency that is seeking an Account Director to lead client success from strategy to execution. This leadership role involves building long-term client relationships, overseeing integrated account management, and guiding team development while ensuring alignment on goals and performance.
AdvertisingEventsSocial Media
Responsibilities
Serve as a trusted senior advisor to clients, building long-term relationships rooted in partnership, transparency, and results
Own client engagements from onboarding through renewal, ensuring alignment on goals, scope, success metrics, and expectations
Provide strategic guidance across creative, social, paid, influencer, and integrated marketing initiatives, tying execution to broader business outcomes
Proactively identify client challenges and growth opportunities, offering thoughtful recommendations that drive impact
Lead complex or difficult conversations with confidence, advocating for the work while protecting the partnership
Act as the connective lead across all Giant Noise teams to deliver seamless, integrated client work
Ensure briefs, scopes, and strategic direction are clear, aligned, and actionable across disciplines
Champion integrated thinking, ensuring client solutions reflect Giant Noise’s full capabilities—not siloed execution
Partner closely with Strategy leadership to ensure insights, performance data, and audience understanding inform client plans
Guide campaign performance and budget management, ensuring work is optimized for results, efficiency, and ROI
Translate performance data into clear, client-facing insights, recommendations, and next steps
Own overall account health, including forecasting, scoping, resourcing, and revenue performance
Identify and support organic growth opportunities through expanded services and evolving scopes
Support new business efforts through pitch participation, client transitions, and integrated planning as needed
Lead, mentor, and develop Account Managers and Supervisors, fostering strong client instincts, strategic thinking, and operational excellence
Model clear communication, accountability, and collaborative leadership
Support career growth through coaching, feedback, and development planning
Promote a whole-agency mindset rooted in partnership, shared ownership, and respect
Qualification
Required
8+ years of experience in account management, client services, or integrated marketing (agency experience required)
Bachelor's degree in marketing, communications, business, or a related field
Demonstrated success leading complex, multi-channel client engagements
Strong client-facing presence with the ability to influence senior stakeholders
Comfort working in a fast-paced, entrepreneurial agency environment
Deep understanding of digital marketing, social media, influencer marketing, paid media, and integrated campaign execution
Strong financial acumen, including budgeting, forecasting, and revenue management
Experience working with modern tools and platforms such as Google Suite, ClickUp, Sprout, Creator IQ, analytics dashboards, and Canva
Exceptional written, verbal, and presentation communication skills
Highly organized, detail-oriented, and able to prioritize in a dynamic environment
Empathy for clients paired with a strong business and strategic mindset
Collaborative, team-first approach with the ability to lead through influence
Benefits
Comprehensive medical, dental, and vision coverage (with fully covered employee dental and vision premiums)
A 401(k) with employer match
Generous PTO
Paid holidays
Paid parental leave
Opportunities to attend conferences, workshops, training, and leadership programs designed to help you keep growing your craft
Company
Giant Noise
Giant Noise is a PR and Communications company providing social media and event marketing services in Austin.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Allison Watkins
Chief Operating Officer
Rose Reyes
Chief Operating Officer
Company data provided by crunchbase