Customer Service Representative jobs in United States
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MC Machinery Systems Inc. · 5 hours ago

Customer Service Representative

MC Machinery Systems, Inc. is seeking a Customer Service Representative to provide helpful product information and answer customer inquiries in a timely and courteous manner. The role involves assisting customers with orders, filling out invoice forms, and managing inventory control among other responsibilities.

IndustrialIndustrial AutomationManufacturing

Responsibilities

Assists customers by phone for orders on consumable parts
Fill out invoice forms, determines charges for parts requested, collects deposits, prepares change of address records and issues discontinuance orders
Solicits sale of new or additional services
Inform customer of unit prices, shipping date, anticipated delays and any additional information needed by customer
Enters data into computer to determine total cost for customer
Checks inventory control and notifies Logistics Department of orders that would deplete stock
Initiates purchase requisitions
Other duties may be assigned

Qualification

Customer serviceMS WordMS ExcelMS PowerPointMultitaskingAnalytical skillsWork ethicsVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsDetail oriented

Required

Ability to demonstrate a high level of dedication, accountability and outstanding work ethics
Good verbal and written communication skills, able to multitask and possess analytical skills
Must possess strong interpersonal and organizational skills and must be detail oriented
Must possess excellent interpersonal skills
Associate Degree in Business, Administration or equivalent
Proficient in MS Word, Excel and PowerPoint

Company

MC Machinery Systems Inc.

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A subsidiary of the Mitsubishi Corp.

Funding

Current Stage
Growth Stage

Leadership Team

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Tony Imbrogno
CEO & President
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Company data provided by crunchbase