Highgate · 3 hours ago
Director of Human Resources
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expHighgate is a leading real estate investment and hospitality management company with a global portfolio of more than 400 hotels. The Director of Human Resources is responsible for staffing qualified personnel, ensuring compliance with employment statutes, and overseeing all aspects of employee relations and training programs.
Hospitality
Responsibilities
Direct and supervise Human Resources staff
Prepare and maintain Human Resources budget
Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance
Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance
Communicate new policies, information, and directives to all employees
Instruct staff in interpretation of HR policies and procedures
Ensure staffs compliance with HR policies and procedures
Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel
Recruit, interview and recommend all exempt personnel
Maintain employee benefits programs
Set up, approve, and maintain all wage and salary programs, including performance evaluations
Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc
Maintain open door policy
Monitor and analyze turnover statistics
Conduct training classes
Update and submit required reports in a timely manner
Participate in and monitor safety committee in compliance with Loss Prevention SOP’s
Ensure compliance with all HR related Loss Prevention SOP’s
Establish and maintain safety incentive program
Become a certified trainer in all current HR training modules
Participate in and monitor effectiveness of Highgate Hotel Enrichment committee
Maintain Heroes of Hospitality (Employee of Month/Year) program
Practice positive employee relations, including coaching, counseling & discipline
Develop and maintain “no cost” benefit programs
Monitor Service Standards by Position training program
Participate in and monitor orientation programs
Develop managers for future advancement
Ensure managers are using coaching, counseling and discipline to address issues/concerns
Ensure Associate Opinion Survey is completed by all employees
Condense and expedite paperwork, develop internal communications, improve record keeping
Develop and maintain suggestion box program
Plan and edit employee newsletter
Manage all personnel files
Manage resume and application files
Develop and monitor recruitment resources
Qualification
Required
At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience
Previous supervisory responsibility required
Familiarity with and knowledge of employment laws required
Long hours sometimes required
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Preferred
College course work in related field helpful
Company
Highgate
Highgate is a United States-based real estate investment and hospitality management firm.
10001+ employees
H1B Sponsorship
Highgate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (5)
2021 (4)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2014-10-08Private Equity
Leadership Team
Arash Azarbarzin
Chief Executive Officer
Graham Rumble
Chief Financial Officer | Family Office
Recent News
2025-07-08
Company data provided by crunchbase