Fivetran · 13 hours ago
Renewals Manager
Denver, Colorado, United States, AMER
Full-time
Hybrid
Entry, Mid Level
$72K/yr - $86K/yr
1+ years expFivetran is dedicated to simplifying access to data, ensuring it is reliable and easy to manage. The Renewals Manager is responsible for executing renewal contracts, coordinating with various internal teams, and ensuring customers experience uninterrupted service through effective communication and documentation.
AnalyticsCloud Data ServicesData Integration
Responsibilities
Manage and coordinate end-to-end renewal workflows, ensuring all required documentation, approvals, and system updates are completed accurately and on time. Drive on-time renewal execution to prevent service disruption and support a positive customer experience
Serve as a subject matter expert on internal contracting processes, tools, policies, and approval paths
Partner with Sales, Legal, Finance, Security, and Deal Desk teams to resolve contracting blockers and maintain operational accuracy
Prepare renewal documentation, process amendments, and maintain high-quality data hygiene across CRM and contract management systems
Communicate directly with customers, as needed, to confirm renewal terms, timelines, or required contractual updates
Monitor renewal queues and provide operational support during peak renewal periods (e.g., marketplace resubscriptions)
Identify opportunities for process improvements that increase renewal efficiency, consistency, and scalability
Qualification
Required
1–3 years of experience in SaaS renewals, sales operations, deal support, customer operations, or a related function
Strong organizational and time-management skills with the ability to manage a high volume of concurrent renewals
Process-oriented mindset with exceptional attention to detail and accuracy
Strong written and verbal communication skills, with the ability to confidently support customers through renewal-related questions and timelines
Comfort navigating complex internal approval workflows and collaborating cross-functionally
Hands-on experience with Salesforce (SFDC)
Preferred
Experience supporting consumption-based or usage-based SaaS products
Familiarity working with third-party resellers or partner-led transactions
Experience or exposure to marketplace transactions across platforms such as AWS, Azure, Google Cloud Platform (GCP), or Snowflake
Experience using contract management or e-signature tools (e.g., Ironclad, DocuSign)
Benefits
100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
Company
Fivetran
Fivetran is a technology company that automates replicating data into a cloud data platforms.
1001-5000 employees
H1B Sponsorship
Fivetran has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (11)
2023 (8)
2022 (30)
2021 (13)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$853.11MKey Investors
Vista Credit PartnersAndreessen HorowitzMatrix
2023-05-18Debt Financing· $125M
2021-09-20Series D· $565M
2020-06-30Series C· $100M
Leadership Team
George Fraser
Chief Executive Officer
Taylor Brown
COO & Cofounder
Recent News
2026-01-23
36kr.com
2026-01-17
Company data provided by crunchbase