DentalMonitoring · 19 hours ago
Training & Implementation Specialist - Western Japan
United States
Full-time
Remote
Mid, Senior Level
5+ years expDentalMonitoring is a rapidly expanding MedTech scale-up seeking talented individuals to join their team. The Training & Implementation Specialist will be responsible for onboarding new customers, training dental teams, and building strong relationships to maximize the benefits of DentalMonitoring's AI-driven technology.
Artificial Intelligence (AI)DentalHealth CareMachine LearningMedicalMedical Device
Responsibilities
Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation
Qualification
Required
5+ years of experience in dentistry and/or orthodontics or equivalent degree
Excellent understanding of the consultative/solution sales approach
Consultative, training and implementation experience
Ability to build and maintain partnerships with internal and external clients
High level of IT/computer science knowledge and a strong interest in new technologies
Ability to act diplomatically, demonstrate listening skills and empathy
Ability to influence and provoke changes in clients' way of thinking
Ability to prioritize tasks, organize and prioritize priorities
Proactive
Independent, enthusiastic, and curious
Self-starter, possess a can-do mindset
Team spirit
Good critical thinking and innovation
Excellent writing and analytical skills
Excellent interpersonal and relationship-building skills
Ability to solve problems quickly and efficiently
Native of Japanese and understand English
Preferred
Experience in a startup or scaleup environment
Some clinical experience
Company
DentalMonitoring
DentalMonitoring, powered by AI, is the orthodontic industry’s only FDA-approved and EU-MDR-Certified remote monitoring solution.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$232.4MKey Investors
Mérieux Equity PartnersVitruvian PartnersHWA
2021-10-21Private Equity· $150M
2019-03-11Private Equity· $50.67M
2018-04-01Series A· $19.7M
Leadership Team
Philippe Salah
Chief Executive Officer
E
Emmanuel Salah
Co-founder, Senior Vice President, Product & Engineering
Recent News
Company data provided by crunchbase