The Standard · 15 hours ago
Supplemental Claims Examiner
Portland, OR
Full-time
Onsite
Entry Level
$21.63/hr - $29.45/hr
1+ years expThe Standard is committed to making a difference in the lives of others, focusing on customer-first service and operational excellence. The Supplemental Claims Examiner is responsible for adjudicating and processing claims related to supplemental insurance products, ensuring compliance and effective communication with various stakeholders.
FinanceFinancial ServicesInsurance
Responsibilities
Review, adjudicate, and approve claims and payments accurately and timely, ensuring compliance with policies, coverage provisions, and service standards
Perform end‑to‑end claims intake and validation, including eligibility verification, documentation review, discrepancy resolution, and benefit calculation
Execute and manage the full payment lifecycle, including authorizations, EOB verification, distribution, and resolution of payment issues
Communicate effectively with claimants, policyholders, employers, brokers, and internal partners to provide status updates, resolve issues, and deliver responsive customer service
Maintain accurate claim and financial records while driving continuous improvement through process analysis, workflow enhancements, and cross‑functional collaboration
Qualification
Required
High School Diploma
1+ years of experience in claims submission, communication, eligibility verification, or processing
Basic proficiency in Microsoft Office (Word, Outlook, Teams)
Preferred
bachelor's degree in business or related field
Experience with supplemental insurance claims
Familiarity with claims management strategies and customer service
Ability to handle complex claim issues and contribute to process improvements
Benefits
A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
A supportive, responsive management approach and opportunities for career growth and advancement
Paid parental leave and adoption/surrogacy assistance
An employee giving program that double matches your donations to eligible nonprofits and schools
Company
The Standard
The Standard is a leading provider of workplace benefits including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-03-07Acquired
1999-04-16IPO
Leadership Team
Jared Hyman
Regional Vice President
Brad Yoder
Assistant Vice President - Life, Supplemental Health & Disability Claims
Recent News
2025-12-17
2025-11-03
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