Park Ambassador at Gipson Play Plaza jobs in United States
cer-icon
Apply on Employer Site
company-logo

NEOGOV · 22 hours ago

Park Ambassador at Gipson Play Plaza

NEOGOV is seeking Park Ambassadors at Gipson Play Plaza, the City of Raleigh’s crown jewel park. The role involves providing exceptional guest service, ensuring safety, assisting with park events, and maintaining a welcoming environment for guests.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Welcome and interact positively with park guests, especially children and families
Uphold safety standards on playground and during park activities: recognize and address potential safety issues promptly; respond to and administer minor first aid
Conduct opening and closing tasks, safety inspections, restock information kiosk items, and help with special tasks
Assist with crowd control during special events and emergencies; support special events, including setup and equipment inspections
Enforce the park rules and communicate them effectively to guests
Maintain cleanliness of park attractions and play areas; report maintenance needs and guest issues to supervisors
Assist guests with needs like reuniting lost children; completing incident reports; attend mandatory trainings, and meetings; perform other duties as assigned

Qualification

Customer Service SkillsCPR CertificationPhysical AbilityCommunication SkillsBilingual Abilities

Required

At least 18 years old; high school diploma or equivalent
Excellent communication and interpersonal skills; ability to interact positively with diverse populations, patience with guests and children especially
Capable of standing and walking for up to 7 hours; able to lift up to 50 lbs frequently and up to 100 lbs occasionally. Ability to bend, stoop, walk up and down stairs, and lightly climb
Willingness to work weekends, minor holidays, and non-traditional hours
Ability to successfully complete CPR training
Valid North Carolina Class C driver's license with a satisfactory driving record, or ability to obtain within 60 days of hire
Ability to follow department policies, procedures, and safety guidelines; conform to uniform and grooming standards
Ability to perform basic math calculations for timecards and inventory; comfortable using cleaning chemicals

Preferred

Previous experience in customer service, recreation, amusement, or education settings
Experience directing activities; bilingual abilities

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

leader-logo
Shane Evangelist
CEO
linkedin
leader-logo
Brandon McDonald
Head Of Marketing
linkedin
Company data provided by crunchbase