CFC · 1 day ago
Insurance Broker Support Specialist
Walnut Creek, CA
Full-time
Onsite
New Grad, Entry Level
$71K/yr - $75K/yrCFC is a fast-growing company focused on digital distribution strategy. The role involves supporting the underwriting process, engaging with brokers, managing live chat, and ensuring an exceptional platform experience.
Financial ServicesInsuranceProfessional Services
Responsibilities
Responding to broker enquiries promptly and professionally
Providing first‑class servicing via our live chat function
Managing the platform inbox and log submissions
Issuing policies, MTAs and related documentation
Chasing outstanding items such as subjectivities and renewals
Handling platform referrals and produce quotations within SLAs
Proactively chasing new business quotations we are keen to secure
Explaining product features and coverage confidently to brokers
Carrying out daily risk reviews to ensure portfolio profitability
Engaging with brokers to gather platform feedback
Qualification
Required
Enjoy working in a fast‑paced, evolving environment
Bring excellent communication skills and a customer‑first mindset
Are confident handling queries and explaining coverages
Are organised, detail‑driven, and proactive in following up actions
Are excited by technology‑enabled underwriting and continuous improvement
Are a team player who contributes to a positive, collaborative culture
Company
CFC
CFC is a cyber insurance that provides cyber security protection and coverage services.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Loehr
EVP, CTO, CFC Response
Recent News
lankatalks.com
2025-10-26
2025-09-26
2025-07-22
Company data provided by crunchbase