Customer Success Strategy Intern - Spring 2026 jobs in United States
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Quantum Metric · 16 hours ago

Customer Success Strategy Intern - Spring 2026

positionUnited States
timeInternship
remoteRemote
seniorityIntern
money$20/hr - $25/hr
workcardStart in 2026 Spring

Quantum Metric is a leader in Continuous Product Design, dedicated to empowering their employees and fostering a diverse culture. The customer success strategy intern will work with the Customer Success Strategy & Operations team to support project completion and gain insights related to enterprise clients.

AnalyticsInformation TechnologyMobile AppsSaaSSoftware
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Comp. & Benefits

Responsibilities

Perform analyses of data related to customer usage and buying patterns
Prepare and present presentations to relevant stakeholders
Analyze open ended customer feedback and identify key insights
Support the creation of reports and dashboards to be utilized by the team
Collaborating with the team to ensure customer satisfaction and retention
Perform system and document audits looking for patterns
Rectify inconsistencies in customer related datasets

Qualification

DigitalWeb analyticsMicrosoft ExcelSalesForce CRMPowerPointOrganizational skillsLearn fastCommunication skillsInterpersonal skillsProblem-solving skillsAttention to detail

Required

Excellent communication and interpersonal skills
Strong organizational skills and an attention to detail
Understanding of digital and web analytics
Strong problem-solving skills and the ability to manage multiple tasks simultaneously
Strong knowledge of Microsoft Excel and PowerPoint or Google Sheets and Slides
Ability to learn fast and make a difference
Education level: currently enrolled in a Bachelors program as a Junior or Senior, or recent grad

Preferred

Experience with SalesForce CRM

Benefits

12 week program with 20hrs / week
Weekly meetings with Internship Mentor
Flexible work environments
MacBook and awesome swag delivered to your door

Company

Quantum Metric

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Quantum Metric is a continuous product design platform that helps organizations build better products faster.
dateFounded in 2015
location
Colorado Springs, Colorado, USA
people-size501-1000 employees
web-link
https://quantummetric.com

Funding

Current Stage
Late Stage
Total Funding
$251M
Key Investors
Insight PartnersBain Capital Ventures
2021-01-07Series B· $200M
2020-10-07Debt Financing· $25M
2020-01-28Series A

Leadership Team

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Mario Ciabarra
Founder & CEO
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Ed Goldfinger
Chief Financial Officer
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Recent News

Business Insider
How AI is quietly becoming the holiday shopper's secret weapon
2025-12-02
SiliconANGLE
Google Cloud partnership accelerates Quantum Metric’s push into the AI agent marketplace
2025-11-04
PR Newswire
Quantum Metric Wins ISG Software Innovation Award for breakthrough Generative AI
2025-10-02
Company data provided by crunchbase