Salesforce · 1 hour ago
Sr. Manager, Agentic Services
San Francisco, CA
Full-time
Hybrid
Senior Level
$172K/yr - $260K/yr
6+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking an experienced and passionate Senior Manager of Software Engineering to lead their team, responsible for building the next generation platform utilizing Agentforce and the Salesforce platform.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead, mentor, and inspire a team of software engineers, supporting their career growth, performance, and development
Own the end-to-end delivery and operational health of Agents on the Agentforce platform, additionally services built on the Salesforce Platform and integrated systems
Partner closely with Product Management, architects, and other stakeholders to define the team's vision, strategy, and roadmap; teach the team to always ask questions and understand the 'Why' behind their work
Drive the technical design and architecture for highly scalable, reliable, and maintainable AI agent & salesforce platform systems
Foster a culture of engineering excellence, championing a quality-first approach, robust testing, CI/CD, and operational rigor
Instill a constant drive for learning and curiosity to keep the team at the forefront of our technology and the AI domain
Collaborate with other engineering leaders to ensure seamless integration and alignment across the Salesforce ecosystem (Platform, Data Cloud, Marketing Cloud Next)
Manage agile development processes, remove roadblocks, and ensure timely, high-quality execution of team goals
Hire and retain top-tier engineering talent
Qualification
Required
6+ years of professional software development experience, with a significant background in distributed systems or platform engineering
3+ years of experience in an engineering management role, with a proven track record of mentoring, and developing high-performing teams
Bachelor's degree in Computer Science or equivalent professional experience
Strong technical acumen and experience guiding teams through the design and development of complex, scalable, and reliable services
Excellent communication and interpersonal skills, with the ability to partner effectively with product management, architects, and senior leadership
Experience managing the full software development lifecycle and agile methodologies
A deep understanding of, or strong demonstrated passion for, the AI/LLM space and its practical applications
Hands-on experience with Salesforce Platform development (Apex, LWC, Flow)
Preferred
Direct experience leading teams working in the AI/ML, RAG, or LLM domain
Hands-on experience with Data Cloud
Experience in the Marketing Technology or Marketing Messaging (Email/SMS) space
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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