Electronic Arts (EA) · 24 minutes ago
Senior Program Manager, Partner Success
Austin, TX
Full-time
Hybrid
Mid, Senior Level
CA$112K/yr - CA$153K/yrElectronic Arts (EA) creates next-level entertainment experiences that inspire players and fans around the world. The Senior Program Manager, Partner Success will ensure initiatives are well planned, aligned, and delivered on time while streamlining collaboration across teams and partners to drive measurable business and customer value.
ComputerMobilePublishingVideo GamesWeb Development
Responsibilities
Own integrated workback schedules, milestones, and dependencies for large partner programs and high-impact initiatives
Coordinate across UX, technology, operations, business teams, and external partners to ensure alignment and accountability
Track progress, risks, and issues; proactively resolve blockers and escalate when needed
Drive consistent program rhythms (kickoffs, status updates, checkpoints, retrospectives)
Serve as a primary operational partner contact for assigned initiatives
Ensure partners understand timelines, expectations, and decision paths
Capture partner insights and feedback and ensure they are integrated into program execution and decisions
Foster trusted, collaborative relationships that support long-term success
Design and maintain program tracking systems (e.g., Airtable, dashboards, documentation)
Improve workflows, tools, and reporting to increase efficiency and consistency
Provide leadership with clear visibility into status, outcomes, risks, and ROI
Establish lightweight frameworks and best practices that enable tactical teams to self-manage smaller projects
Help define when Partner Success leads vs supports initiatives
Influence and guide project management practices across partner-driven work
Ensure consistency in documentation, communication, and operating norms
Support planning, prioritization, and dependency management across programs
Qualification
Required
Strong communication skills across written, visual, and verbal formats
Proven experience leading complex, cross-functional programs
Experience managing external partners and stakeholder relationships
High comfort with ambiguity and shared ownership
Program and project management expertise
Strong partner management and collaboration skills
Advanced proficiency with tools such as Airtable, Google Suite, Asana, Jira, Smartsheet, or similar
Ability to design and maintain operational systems and reporting
Experience establishing KPIs and measuring business and customer impact
Comfort working with senior leaders and influencing without authority
Benefits
Vacation (3 weeks per year to start)
10 days per year of sick time
Paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave)
Extended health/dental/vision coverage
Life insurance
Disability insurance
Retirement plan to regular full-time employees
Certain roles may also be eligible for bonus and equity
Company
Electronic Arts (EA)
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.
Founded in 1982
10001+ employees
H1B Sponsorship
Electronic Arts (EA) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (105)
2023 (207)
2022 (233)
2021 (198)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$2.2MKey Investors
TCVTrip Hawkins
2025-09-29Private Equity
2025-09-29Acquired
2019-01-01Post Ipo Equity
Leadership Team
Michael Robinson
SVP EA Digital Platform
Farah Ali
VP and Technology Growth Strategy
Recent News
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