AnswerNet · 15 hours ago
Remote Virtual Agent – Customer Service
United States
Full-time
Remote
New Grad, Entry Level
$14.25/hr - $14.25/hrAnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. They are seeking a professional and detail-oriented Remote Virtual Agent to support customer service operations for a wellness-focused organization, managing inbound customer interactions and processing service requests.
Telecommunications
Responsibilities
Handle inbound customer service calls in a professional manner
Respond to general inquiries and resolve service-related requests
Process customer transactions accurately and in a timely manner
Schedule appointments and follow-up communications
Document all customer interactions in internal systems
Utilize multiple software platforms throughout the workday
Comply with company policies, procedures, and quality standards
Qualification
Required
Previous sales, call center, or customer-facing experience preferred
Ability to confidently discuss pricing and close sales
Strong communication, negotiation, and relationship-building skills
Highly organized and goal-oriented
Ability to learn, retain, and apply detailed information
Reliable internet connection and designated home workspace
Authorized to work in the United States
Paid two-week training program (required)
Ongoing coaching, performance monitoring, and feedback
Benefits
Benefits available after 60 Days for full-time employees
Paid two-week training program (required)
Company
AnswerNet
AnswerNet is a telecommunications company specializing in call center services.
Founded in 1998
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gary Pudles
President & CEO
Recent News
PR Newswire
2022-05-03
Company data provided by crunchbase