Surf Internet · 23 hours ago
Sales Administrator
United States
Full-time
Remote
Entry Level
1+ years expSurf Internet is a company that supports various sales channels, and they are seeking a Sales Administrator to facilitate smooth sales operations. The role involves ensuring effective communication between sales representatives, customers, and internal departments while managing documentation and processes to support timely sales conversions.
InternetTechnical SupportTelecommunications
Responsibilities
Respond to sales representative inquiries regarding account information via chat and email
Manage customer emails received by the sales department, providing service information, and addressing questions as needed
Escalate complex or unresolved issues to the appropriate departments for timely resolution
Support sales representatives by promptly troubleshooting and resolving system-related issues
Maintain accurate and up-to-date documentation for accounts and sales activities submitted by representatives
Ensure all required documentation is completed, processed, and routed to the appropriate departments to support account setup and installation
Monitor and assist with the progression of sales through the pipeline to ensure timely movement
Ensure sales processes are followed efficiently to help expedite customer installations
Manage and maintain HubSpot records to ensure accuracy and consistency
Monitor and respond to voicemails left for the sales department, ensuring timely and appropriate follow-up
Build Commercial & SMB accounts in the CRM when needed
Qualification
Required
High school diploma or equivalent required
1+ years in sales, support, administrator or similar roles in a call center environment
Strong organizational and multitasking skills with a high level of attention to detail
Excellent written and verbal communication skills
Ability to work effectively in a fast-paced environment while managing multiple priorities
Proficient with Microsoft Office applications
Preferred
Proficiency with CRM systems and other sales support tools is preferred
Company
Surf Internet
Surf Internet provides fiber and wireless internet services to customers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$794.6MKey Investors
Macquarie CapitalDigitalBridgeIndiana Connectivity Program
2025-02-21Private Equity· $175M
2025-02-21Debt Financing· $300M
2024-07-22Grant· $2.6M
Leadership Team
Patrick Wheeland
Chief Technology Officer
Kevin Bush
Chief Revenue Officer (CRO)
Recent News
Business Wire
2025-12-17
2025-10-31
Government Technology US
2025-08-22
Company data provided by crunchbase