K&K Global Talent Solutions INC. · 18 hours ago
SAP EWM AMS delivery Consultant
Chicago, IL
Full-time
Onsite
Senior Level
5+ years expK&K Global Talent Solutions INC. is seeking a SAP EWM AMS Delivery Consultant with deep expertise in SAP EWM and proven AMS delivery leadership. The role involves managing AMS delivery operations, transition management, and providing functional expertise to ensure seamless service and operational stability in a complex global environment.
Staffing & Recruiting
Hiring Manager
Manish Kumar
Responsibilities
SAP EWM AMS delivery, ensuring SLA compliance and high-quality service
Manage incident, problem, change, and release management activities following ITIL standards
Conduct root cause analysis and implement permanent fixes for recurring issues
Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded)
Collaborate with offshore delivery teams for 24x7 coverage and global service continuity
Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team
Validate and document processes, configurations, and open tickets during transition
Identify gaps, risks, and dependencies in the incoming support scope
Establish transition governance, reporting mechanisms, and issue resolution frameworks
Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations
Provide advanced functional and operational support for: Inbound & Outbound Logistics, Internal Warehouse Processes & Task Management, Handling Unit (HU) & Wave Management, RF Framework, Labor Management, Slotting & Rearrangement, Storage Control & Cross-Docking
Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems
Deliver minor enhancements, system tuning, and continuous process improvements
Serve as the onsite interface between client business/IT teams and offshore delivery centers
Mentor a team of onsite/offshore SAP consultants
Build strong relationships with client stakeholders and drive continuous improvement initiatives
Identify automation and optimization opportunities to improve service efficiency
Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration
Maintain comprehensive knowledge management and documentation
Qualification
Required
Deep expertise in SAP EWM
Proven AMS delivery leadership
Significant transition experience as a receiver
Strong stakeholder management skills
Process governance skills
Hands-on problem-solving skills
Experience managing incident, problem, change, and release management activities following ITIL standards
Ability to conduct root cause analysis and implement permanent fixes for recurring issues
Experience ensuring operational stability of the SAP EWM landscape (both Decentralized and Embedded)
Experience collaborating with offshore delivery teams for 24x7 coverage and global service continuity
Ability to act as the primary onsite lead during AMS transition
Experience validating and documenting processes, configurations, and open tickets during transition
Ability to identify gaps, risks, and dependencies in the incoming support scope
Experience establishing transition governance, reporting mechanisms, and issue resolution frameworks
Ability to drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations
Advanced functional and operational support for Inbound & Outbound Logistics, Internal Warehouse Processes & Task Management, Handling Unit (HU) & Wave Management, RF Framework, Labor Management, Slotting & Rearrangement, Storage Control & Cross-Docking
Experience supporting integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems
Ability to deliver minor enhancements, system tuning, and continuous process improvements
Experience serving as the onsite interface between client business/IT teams and offshore delivery centers
Ability to mentor a team of onsite/offshore SAP consultants
Ability to build strong relationships with client stakeholders and drive continuous improvement initiatives
Ability to identify automation and optimization opportunities to improve service efficiency
Experience supporting innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration
Ability to maintain comprehensive knowledge management and documentation
Company
K&K Global Talent Solutions INC.
K&K Global Talents Solutions Inc: A New Era in the US Recruitment Industry With their partnership with a highly reputable German recruitment firm boasting over 30 years of experience, K&K Global Talents Solutions Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase