Memorial Health · 1 hour ago
Performance Improvement Consultant II
Memorial Health is focused on enhancing patient safety and operational efficiency, and they are seeking a Performance Improvement Consultant II. This role leads quality and performance improvement initiatives, collaborating with multidisciplinary teams to apply Lean Six Sigma methodologies and mentor entry-level consultants.
EducationHealth CareHealth DiagnosticsHospitalMedicalNon ProfitPrimary and Urgent CareWellness
Responsibilities
Lead large scale, cross-functional projects that reduce variation, improve outcomes, and optimize efficiency
Serve as a subject matter expert in Lean Six Sigma, translating organizational strategy into measurable project execution
Partner with Master Black Belts and Quality Leadership to align projects with system priorities and performance goals
Lead advanced analyses to support improvement projects and system-level decision making
Direct project teams in the use of analytic and risk assessment tools
Ensure robust use of statistical methods to validate project outcomes and sustainability
Develop and analyze mathematical and discrete event simulation models to evaluate potential business improvements before implementation
Conduct FMEAs, Risk Assessments, and Prioritization Matrices
Establish, monitor, and report project metrics and KPIs across departments and value streams
Communicate findings to executive and operational leadership to drive accountability and action
Evaluate and recommend new tools and processes to improve current work methods, increase safety, and enhance operational efficiencies
Facilitate collaboration across multiple disciplines and hospitals within the system
Partner with healthcare teams to prioritize improvement opportunities and mitigate risks
Collaborate with Quality leadership to scope quality improvement opportunities aligned with system goals
Support adoption and sustainability of improvements through structured change management
Mentor Yellow Belts and project team members in Lean Six Sigma tools and techniques
Develop and deliver Lean Six Sigma and quality improvement education throughout the organization
Collaborate with Master Black Belts and Quality Leadership to evolve training programs and coach new team members
Maintain professional growth through ASQ recertification, continuing education, seminars, workshops, and professional affiliations
Participate in community outreach and networking programs, such as local civic organizations and clubs that align with Memorial Health’s mission
Performs other related work and required or requested
Qualification
Required
Bachelor's degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required
In lieu of Bachelor's degree, 5 years related experience will be considered
American Society of Quality (ASQ) Lean Six Sigma Green Belt certification required. Must maintain certification through ASQ recertification process; Black Belt preferred
Minimum 2 years of on-the-job experience in one or more areas: Six Sigma and Lean Methodologies, Analytical Tools, and/or Team Facilitation
Demonstrated success leading system-level or cross-departmental projects to improve outcomes, patient safety, or operational performance
Advanced ability to perform data analysis, identify trends, and translate findings into actionable strategies
Strong facilitation and change management skills to lead diverse teams
Ability to independently balance multiple high-priority projects in a fast-paced environment
Proven mentoring and coaching skills to guide Yellow Belts, Green Belts, and project team members
Proficient in statistical and quality improvement software (QI Macros, Minitab, Simul8, etc.) and Microsoft Office Suite
Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization
Strong, analytical, planning, problem-solving and organizational skills
Preferred
Master's degree in Healthcare Administration, Public Health, Business Analytics, or related discipline is preferred
Clinical experience highly desired
Familiarity with healthcare regulatory standards (Joint Commission, IDPH) or Baldrige Health Care criteria desired
Company
Memorial Health
Memorial Health offers patient care, education, and research services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-11
2025-11-10
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