Exclusive Resorts · 2 days ago
Group Travel Manager
Denver, CO
Full-time
Hybrid
Senior Level
$70K/yr - $85K/yr
5+ years expExclusive Resorts is a company that specializes in luxury travel experiences, and they are seeking a Group Travel Manager to lead the development and execution of their Group Travel Collection. This role involves product development, partner management, and operational oversight to ensure exceptional travel experiences for members.
LifestyleResortsTravel
Hiring Manager
Leah Backes
Responsibilities
Research destinations, industry trends, and supplier capabilities to inform new trip concepts
Develop new OIAL Journeys, European Villa experiences, and Member Events, including ideation, research, presentations, and itinerary design
Conduct international site inspections with partners to finalize Member‑ready itineraries
Build and manage budgets; price programs to meet margin targets while maximizing Member value
Negotiate and maintain vendor contracts in partnership with Legal
Collaborate with Marketing to ensure accurate, compelling Member‑facing content across all channels
Represent Exclusive Resorts at industry conferences and support Sales and Ambassador teams with program expertise
Address and resolve Member concerns when escalated
Serve as the subject‑matter expert for assigned programs and oversee all operational components
Partner with Trip Leads on manifests, timelines, and trip logistics
Manage budgets, vendor relationships, and weekly communication with tour operators
Oversee billing accuracy and coordination with Operations and Accounting
Draft Member communications and pre‑trip information
Host the first departure of each new program (1–3 international trips annually)
Review and respond to post‑trip surveys to drive continuous improvement
Participate in weekly team and company meetings
Oversee creation of travel binders for site visits, executive travel, and Member trips
Manage vendor payments and support development of experience‑related webinars
Work onsite in the Denver office at least two full days per week
Travel internationally for 10–14 days at a time as needed
Manage all experience billing, including spreadsheets, accounting notifications, cancellations, and refunds
Oversee vendor payment requests and maintain billing reminders
Participate in monthly budgeting meetings and track upcoming payments
Qualification
Required
5–10 years of group travel planning experience
Bachelor's degree or equivalent experience
Background in luxury travel, hospitality, event management, or high‑end customer service
Strong network of DMCs and luxury travel suppliers
Excellent written and verbal communication skills; polished professional presence
Experience working with affluent clientele
Highly organized, detail‑oriented, and adaptable in a fast‑changing environment
Proactive approach to trip management and problem‑solving
Proficiency in Microsoft Outlook, Word, PowerPoint, and advanced Excel; Salesforce and SharePoint a plus
Preferred
The ability to handle other duties as assigned, or as the business needs change
Company
Exclusive Resorts
Exclusive Resorts was founded in 2002 with one mission: to create far more rewarding vacations for club members.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2004-09-01Series Unknown
Leadership Team
James Henderson
Chief Executive Officer
R
Robin Warne
Chief Financial Officer
Recent News
2025-12-18
Company data provided by crunchbase