NYSERDA · 19 hours ago
Assistant Director or Sr. HRBP, Employee Relations
Albany, NY
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$128K/yr - $161K/yr
6+ years expNYSERDA is a leader in advancing New York’s energy transition, and they are seeking an Assistant Director or Senior HR Business Partner for Employee Relations. This role serves as a trusted advisor, managing employee relations activities and ensuring compliance with labor laws while fostering a positive workplace culture.
Energy
Responsibilities
Serve as the primary contact and investigator on complex employee relations matters, including performance management, investigations, corrective action, misconduct, and workplace conflict
Provide guidance and support on policies, procedures, and workplace practices
Conduct investigations, ensuring procedural fairness, thorough documentation, and risk mitigated outcomes
Recommend and advise Director of outcomes on sensitive personnel decisions, including discipline, and termination considerations, balancing compliance, consistency, and organizational values
Partner with managers to resolve conflicts, mediate disputes, and recommend corrective actions where necessary
Ensure compliance with employment laws, regulations, and internal policies; provide guidance on risk mitigation strategies
Maintain accurate documentation of employee relations cases, investigations, and outcomes
Analyze employee relations trends and recommend proactive strategies to reduce risk and improve engagement
Review and maintain the development, interpretation, implementation, and ongoing administration of HR policies and procedures
Collaborate across teams to inform and support the design and implementation of employee engagement, recognition, and retention programs
Support performance management processes by advising managers on performance improvement plans, and disciplinary actions
Provide guidance and training to managers and employees on policy application to promote consistency and understanding
Act as a cultural ambassador, promoting positive employee experiences in the workforce
Assist in interpreting and explaining policies and procedures to managers and employees under guidance from Director
Draft responses to employee grievances and disciplinary matters, including gathering documentation and scheduling meetings
Attend meetings with relevant staff members to document discussions and follow up on action items
Maintain and update the manual and online systems for tracking employee relations cases, ethics compliance, and related reports
Assist in preparing summaries, reports and presentations
Manage and oversee staff resources reporting to this role
Perform all managerial and supervisory responsibilities with respect, fairness, consistency, and inclusion across the workforce
Qualification
Required
Bachelor's Degree with a focus on Human Resources or related disciplines and at least 7 years of progressive Employee Relations experience with significant time leading complex Employee Relations casework (investigations, findings, corrective actions and terminations as a primary position function). 3 years of experience in a Human Resources supervisory capacity
Bachelor's Degree with a focus on Human Resources or related disciplines and at least 6 years of relevant experience in conflict resolution or mediation including 2 years in a supervisory capacity
Experience working with online customer relationship management system or Employee Relations/ case management tools
Experience in at least a couple of different HRIS
Experience working within and reporting from HR Information Systems
Demonstrated experience conducting workplace investigations end-to-end (intake, scoping, interview strategy, evidence review, credibility assessment, findings, report writing, recommendations)
Proven track record applying progressive discipline and advising leaders through high-risk decisions (suspension, last chance warnings, termination) with documentation that withstands scrutiny
Hands-on ownership of policy administration (drafting, interpreting, updating, training, rollout and change management)
Experience supporting performance management escalations (PIPs and above), including ensuring procedural fairness and consistency
Ability to write clear, defensible investigation reports and leadership-ready case summaries (facts, analysis, findings, rationale, recommended action)
Comfort using HRIS/case management tools to maintain case logs, evidence, outcomes, and trend reporting with disciplined records management
Strong written, verbal and presentation skills with ability to build trust and credibility across the organization
Ability to navigate successfully through difficult conversations
High level of discretion and sensitivity in handling confidential information
Ability to build effective working relationships across departments
Working knowledge of employment laws, labor relations, and HR best practices
Working knowledge in conducting moderate to severe workplace investigations
Ability to analyze data and trends to drive decisions and recommend solutions
Strong organizational and time management skills; able to handle multiple priorities effectively
Preferred
Master's degree with a focus on Human Resources or related disciplines and at least 6 years of relevant experience in conflict resolution or mediation including 3 years in a supervisory capacity
Master's Degree with a focus on Human Resources or related disciplines and at least 5 years of relevant experience in conflict resolution or mediation including 2 years in a supervisory capacity
PHR, SPHR, SHRM-CP, SHRM-SCP or specific workplace investigation training/certification a plus
Advanced skill in investigation methodology; trauma informed interviewing, neutrality, due process confidentiality boundaries, and anti-retaliation controls
Comfort delivering unpopular recommendations when warranted, with logic, evidence and fairness
Strong cross-functional partnership skills with Legal, Compliance/Ethics, Facilities, People Operations, and DEI, with clear boundaries and decision rights
Company
NYSERDA
NYSERDA offers solution to increase energy efficiency, save money, use renewable energy, and reduce reliance on fossil fuels. It is a sub-organization of New York State.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Pam Poisson
Chief Financial Officer
Anthony Fiore, Chief Program Officer, NYS
Chief Program Officer
Recent News
pv magazine USA
2025-11-10
2025-11-04
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