The Amenity Collective · 12 hours ago
Accounts Receivable Specialist
Owings Mills, MD
Full-time
Onsite
Entry, Mid Level
$24/hr - $26/hr
2+ years expThe Amenity Collective is seeking an Accounts Receivable Specialist responsible for managing accounts receivable functions across multiple locations. This role includes overseeing invoicing, collections, and account reconciliation while supporting the financial team in maintaining cash flow.
ConsultingFacilities Support ServicesFacility ManagementHospitality
Responsibilities
Oversee the daily management of accounts receivable, ensuring accurate invoicing, timely payments, and proper recordkeeping
Maintain and update AR records in the accounting system
Prepare and send invoices to customers, ensuring compliance with billing terms and conditions
Monitor aging accounts and follow up with customers to ensure timely collection of outstanding invoices
Establish and maintain strong relationships with customers to facilitate payment collection
Collaborate with internal departments and team members to resolve any payment discrepancies or issues
Reconcile customer accounts, ensuring that payments are applied correctly and identifying discrepancies
Investigate and resolve payment disputes or discrepancies in a timely manner
Prepare regular AR aging reports for management and senior leadership, providing insights into the status of outstanding invoices and collection efforts
Generate and analyze AR aging reports, identifying trends, risks, and areas for improvement
Provides data to support monthly, quarterly, and annual reports on AR performance and cash flow status
Assist with cash flow forecasting and budgeting related to receivables
Recommend and help implement process improvements that enhance the efficiency, compliance, and accuracy of AR operations
Ensure strict adherence to company policies, GAAP standards, and external regulations, including merchant trade agreements, industry standards, and credit/payment laws
Maintain audit-ready documentation and participate in compliance reviews as needed
Assist in training and onboarding new team members and provide ongoing support as needed
Monitors and updates weekly AR Escalation spreadsheet
Serve as a primary point of contact for customer billing and payment inquiries
Address and resolve customer inquiries and complaints related to billing and payments in a professional and timely manner
Communicate with professionalism and clarity to customers, internal departments, and management regarding account status and payment terms
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration, or related field
Minimum of 2 years experience in accounts receivable, collections, or a similar finance-related role
Experience with ERP or CRM systems (Salesforce or similar system)
Strong understanding of AR processes, billing cycles, and collections best practices
Knowledge of merchant trade agreements, credit policies, and regulatory compliance related to AR
Excellent communication and interpersonal skills
Proven ability to manage multiple priorities and deadlines
High attention to detail and sound problem-solving ability
Ability to work independently and collaboratively within a team environment
Benefits
Growth & development opportunities
Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays
Comprehensive health benefits package including access to medical, vision and dental coverage
Employee Assistance Program
Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance
401(k) benefits with a company match and access to financial wellness educational materials & resources
Company
The Amenity Collective
The Amenity Collective offers lifestyle services and hospitality solutions, focusing on facility management and design.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Sheehan
Chief Executive Officer
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