NEOGOV · 14 hours ago
Tax Information Specialist 1 - Kent
NEOGOV is looking for a Tax Information Specialist 1 to join the Department of Revenue's Compliance Division in Kent, WA. This role serves as the front line of taxpayer service, providing assistance with business registration and reporting requirements.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Beginning the license application process for new businesses, collecting application fees and assisting with working family tax credit applications
Completing Use Tax Declarations and Use Tax Returns by determining eligibility for exemptions or assessment of Use Tax on motor vehicles, vessels, and aircraft
Receiving, recording and accounting for monies and checks received in payment of tax returns, tax warrants, invoices and applications
Filing legal documents with courts
Qualification
Required
Written Communication: Consistently follows standardized rules of language regarding spelling, punctuation, grammar, word usage, sentence structure, and composition. Composes clear, direct, and succinct written messages that effectively convey ideas or information to the intended reader. Recognizes when language requires adjustment to achieve understanding by differing readers and easily rewords messages accordingly
Verbal Communication: Interacts with and reads the audience, recognizes problems, and adjusts the language, tone, pace, volume, etc. as necessary to ensure audience understanding. Explains or presents information in a clear, concise, logical manner that achieves understanding of the intended message. Asks questions to confirm understanding of the customer when assisting them in person or over the phone
Research, Analysis, and Problem Solving: Thinks through all facets of an issue and demonstrates attention to detail. Analyzes complex business activities by interpreting and applying rules, laws and other applicable research material. Develops insights and applies innovative solutions beyond those traditionally considered. Recognizes, defines, and solves problems by analyzing relevant information and encouraging alternative solutions
Interpersonal Skills: Calmly listens, assesses, and clarifies problems and responds effectively with options to customers who may be angry, confused, upset or uncooperative. Works cooperatively with other team members and contributes to group solutions through constructive feedback, ideas, and suggestions. Facilitates the open exchange of ideas and information among team members. Maintains confidentiality and demonstrates ethical behavior
Planning and Organization: Organizes and prioritizes work, devoting adequate time and attention to individual tasks. Remains focused on tasks, working efficiently, and handling interruptions appropriately. Shows ability to respond to changing demands
Technology and Applications: Inputs and updates data. Creates documents utilizing word processing, database, spreadsheet, electronic communications or other specialized software applications
Fiscal Accountability: Acts with care and attention to detail when handling cash, including checks and other forms of currency. Consistently adheres to all internal control procedures designed to prevent and detect theft or misuse of funds. Employs precision and attention to detail when entering or calculating fiscal data, recognizing when results of calculations look wrong and understanding how to correct errors
Ability to work 8:00 a.m. to 5:00 p.m. Monday through Friday
Compliance with Washington state tax laws
Benefits
Defined benefit retirement plans
Health, dental and vision coverage
Deferred compensation plans
Student loan forgiveness
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program (DCP)
Social Security
Public Service Loan Forgiveness
Paid holidays
Sick leave
Vacation (annual leave)
Military leave
Bereavement leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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