ListEngage · 22 hours ago
Contracts Manager
Framingham, MA, US
Full-time
Onsite
Senior Level
5+ years expListEngage is a Salesforce Ventures-backed company specializing in digital transformation for a diverse range of clients. The Professional Services Contract Manager is responsible for the intake, review, coordination, and governance of contractual documents, ensuring compliance with company standards while improving contract lifecycle efficiency.
AdvertisingEmail MarketingMarketingMarketing Automation
Responsibilities
Review incoming agreements to ensure alignment with parent company legal, commercial, and risk standards, utilizing AI-enabled contract review tools
Identify deviations from approved templates, fallback positions, and policy thresholds
Clearly document discrepancies, risks, and required changes for internal stakeholders
Ensure consistency across commercial terms, scope, pricing, delivery assumptions, and legal language
Act as the central point of coordination between Sales, Delivery, Finance, and the parent company legal contract’s function
Manage contract redlines and iterative review cycles, ensuring timely feedback and resolution
Track approval status, exceptions, and required escalations through the contract lifecycle
Support sales teams by balancing compliance requirements with practical deal execution
Analyze current contract intake, review, and approval workflows to identify inefficiencies and bottlenecks
Recommend improvements to templates, playbooks, approval paths, and handoffs to streamline execution
Partner with Legal, Sales, and Delivery teams to standardize best practices
Contribute to scalable solutions such as contract intake tools, clause libraries, and automated (AI) review processes
Maintain documentation of contract standards, exception patterns, and recurring issues
Provide reporting and insights on contract cycle times, exception frequency, and risk trends
Support audits and internal reviews related to contract compliance and governance
Qualification
Required
Bachelor's degree in Business, Legal Studies, Finance, or a related field
5+ years of experience in contract management, deal desk, sales operations, or professional services contracting
Hands-on experience reviewing MSAs and SOWs in a B2B services or technology environment
Strong understanding of professional services delivery models and commercial constructs
Proven ability to manage cross-functional stakeholders and competing priorities
Preferred
Experience operating within a parent / subsidiary or multi-entity corporate structure
Familiarity with contract lifecycle management (CLM) tools and workflow systems
Exposure to legal risk frameworks, fallback positions, and escalation models
Experience driving operational or process improvements in sales or contracting functions
Company
ListEngage
ListEngage offers Salesforce consulting and AI-driven solutions for digital transformation and customer engagement.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-10-09Acquired
Leadership Team
Altaf Shaikh
Founder and CEO
Recent News
Business Standard India
2026-01-19
Techcircle
2025-12-31
2025-12-29
Company data provided by crunchbase