Intrepid Direct Insurance · 7 hours ago
Property General Adjuster
Nashville, TN
Full-time
Onsite
Senior Level
7+ years expIntrepid Direct Insurance is a rapidly growing direct to consumer property and casualty insurance company. As a Property General Adjuster, you will be responsible for investigating, evaluating, and settling large and/or complex property insurance claims while ensuring exemplary customer service and effective communication throughout the claims process.
Financial ServicesInsurance
Responsibilities
Delivering exemplary customer service to policyholders, without exception
Establish and maintain effective communication with policyholders, claimants, insurance agents, and other relevant parties to provide updates and answer questions throughout the claims process
Conduct thorough investigations of property insurance claims, including inspections, interviews, and document review
Determine policy coverage and interpret policy terms and conditions to establish the scope of the claim
Investigating and determining loss coverage and adjusting all elements of moderate-severe complexity commercial property claims
Assess property damage, including structures and contents, using industry-standard estimation tools and methodologies
Coordinating several vendor services such as emergency repair, cleaning services and various replacement services
Maintain discipline in securing and updating key information within the claim handling platform throughout the life of the claim
Establishes and maintains appropriate initial and subsequent loss and expense reserves throughout the life of the claim
Act with urgency in collaborating with internal stakeholders regarding significant changes within claim reserving
Stay updated on industry trends, regulations, and best practices to ensure expertise in property claims handling
Attending professional and/or continuing educational seminars and classes
Qualification
Required
Have, or the ability to obtain adjuster license in required states
Minimum 7 years of proven Property Claim Handling experience, including complex claim issues and CAT claims experience
Well-developed analytical skills; the ability to critically look at damages and different facets of information in order to accurately evaluate coverage
Ability to effectively communicate verbally and in writing
Working knowledge of claim regulations and laws in applicable jurisdictions
Proficiency with claims software and tools
Strong understanding of property insurance policies and coverage
Excellent communication, negotiation, and customer service skills
Ability to work independently and make sound decisions
Preferred
Bachelor's degree, preferred, or equivalent experience handling Property Claims
Insurance related designation (AIC, SCLA, and/or CPCU), preferred
Experience in other backgrounds such as construction, architecture, or engineering is helpful
Company
Intrepid Direct Insurance
Intrepid Direct Insurance is a leading direct property and casualty provider for franchise businesses.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Strout
President
Recent News
2025-06-21
Company data provided by crunchbase