Family Health Centers of San Diego · 23 hours ago
IT Trainer
HITEC Center - San Diego, CA
Full-time
Onsite
Entry Level
$22.04/hr - $33.12/hr
2+ years expFamily Health Centers of San Diego (FHCSD) is committed to providing high-quality healthcare services. The IT Trainer will be responsible for training end users on various IT systems, assessing learner performance, and developing training materials to enhance user efficiency.
Health CareHealth DiagnosticsMedical
Responsibilities
Trains end users in a variety of IT and/or Enterprise System-related subjects, using a variety of methods (classroom, individual, eLearning, etc.). Train users in the proper use of the FHCSD software/IT infrastructure, processes, policies, and procedures, and administrative data used in practice (such as ICD-9/10, SNOMED CT, Lexi-Comp, etc.). Develop staff to become more efficient through training/learning and reduce or eliminate manual efforts
Assesses learner performance and competence. Monitors, evaluates, and reviews the quality, effectiveness, and user satisfaction with training. Communicates learner experiences back to software developers for improvement. Continually seeks to improve training programs and processes to adapt to user needs
Completes all required documentation and records accurately, promptly, and thoroughly in accordance with department standards. Performs reporting and Quality Assurance as assigned
Develops training materials and programs. Designs or identifies course materials (individual/classroom/eLearning) and documentation to support users. Collaborates with assigned departments to complete training needs analysis and to develop training to address specific needs of a function and/or department. Establishes schedules and delivery of training to best meet the needs of learners
Performs other duties as assigned
Provides technical assistance as needed
Qualification
Required
2 years of experience in information systems and end-user assistance
Bachelor's degree in Computer Science, Information Systems, or related field
Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements
Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency
Preferred
Bilingual in English/ Spanish preferred
Exceptional interpersonal and customer service skills
Exceptional written and verbal communication skills, including the ability to communicate effectively with employees with a wide range of technology skills
Knowledge of adult education techniques, practices, and tools, specifically related to technology training
Knowledge of Internet technologies, Desktop Technology, and Health Care Information Technologies
Benefits
Competitive Salary with Excellent Benefits
Retirement Plan with Employer Match
Paid Time Off, Extended Sick Leave, and Paid Holidays
Medical/Dental/Vision/FSA/Life Insurance
Employee Discounts and Wellness Programs
Company
Family Health Centers of San Diego
Family Health Centers of San Diego is a center that provides medical and healthcare services in multiple areas.
1001-5000 employees
H1B Sponsorship
Family Health Centers of San Diego has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (2)
2022 (7)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Das Vakamudi, PMP, SCPM
Chief Technology Officer
Laura Alvarado
Parent Partner-Program Support Partner
Recent News
2025-11-14
Company data provided by crunchbase