NEOGOV · 4 hours ago
Business Systems Analyst II (BSA 2)
The Metropolitan Council is the regional government for the Twin Cities metropolitan area, and they are seeking a Business Systems Analyst II to support the technologies used in transportation planning and communication. The role involves managing scheduling software, overseeing vendor management, and performing technical and analytical tasks in response to evolving departmental needs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as product administrator of Service Development scheduling software (HASTUS), in both technical and administrative capacities
Oversees and carries out tasks for the team including vendor management, installation, configuration, testing, troubleshooting, upgrading, maintaining, and exporting data into Council databases using HASTUS’ scripting language (OIG)
Plans and prioritizes work, coordinates with internal stakeholders and vendors, manages timelines and dependencies, and communicates progress and risks
Works with databases and other technical systems or software
Performs other technical and analytical work as needed in response to changing priorities, emerging technologies, or organizational needs
Qualification
Required
Any of the following combinations of transit experience or related work experience with data systems management, programming, IT project management, and/or data and systems analysis, and completed education in Management Information Systems, Business Administration, or closely related field
High school diploma or GED and seven (7) years of relevant work experience
Associate degree and five (5) years of relevant work experience
Bachelor's degree or higher and three (3) years of relevant work experience
Preferred
Experience working with HASTUS and/or other transit-related planning, scheduling, or operational software
Experience with transit data (e.g., APC, AVL, AFC, GTFS)
Knowledge of relational databases, ETL or data analysis languages (e.g., SQL, HASTUS OIG, R, Python, etc.)
Ability to read and write basic computer code and work with complex software with many modules and facets
Knowledge of Microsoft suite (Word, Excel, SharePoint, Teams)
Knowledge of Power BI
Experience with project management
Experience working with a diverse workforce and communities
Demonstrates humility, ambition, emotional intelligence, and a clear commitment to public service and public transportation
Recognizes and praises the contributions of others, shares credit freely, and acknowledges mistakes or limitations without defensiveness
Seeks opportunities to grow, improve systems, and increase impact while willingly taking on unglamorous or challenging work for the good of the team and riders
Supports a positive, respectful workplace by listening attentively, showing empathy, and adapting their communication style to different situations
Values employees, supports a safe and welcoming experience, and contributes to service that is reliable, convenient, and environmentally sustainable
Knowledge of the public transit industry
Knowledge of workflow analysis and simplification techniques
Advanced skills in Microsoft Windows and Office (Word, Excel, and PowerPoint)
Experience with the application development process and use of programming and scripting languages, including basic SQL
Skills in content management and collaborative software such as Teams and SharePoint
Ability to plan and lead projects, including definition of goals, objectives, and implementation steps; project timeline and dependencies; communication with participants; and monitoring and evaluation
Ability to effectively present information and respond to questions from groups of customers or clients
Ability to instruct users of all skill levels in the use of computer applications, including verbal and written instruction
Ability to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others
Ability to read, analyze and interpret professional journals, technical procedures, government regulations, and legal contract language
Ability to write reports, business correspondence and procedure manuals, both to lay and technical audiences
Promote an equitable, positive, and respectful work environment that values cultural diversity among all employees
Benefits
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
Well@Work clinic
Bus/rail pass valued at over $1200 per year
Parking at many job locations
Fitness centers at many job locations
Employee Assistance Program
Extensive health and wellness programs and resources
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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