Lawry's Restaurants Inc. · 13 hours ago
Host
Corona del Mar, CA
Part-time
Onsite
Entry Level
$16.90/hr - $17/hr
1+ years expLawry's Restaurants Inc. is seeking Hosts/Hostesses to join their team. The primary responsibility of the Host/Hostess is to ensure guests are greeted warmly and to guide them through the ordering and payment procedures while maintaining exceptional hospitality standards.
Food and Beverage
Responsibilities
Consistently and sufficiently meet Lawry's standards as an ambassador of the restaurant with our guests, including inspiring the "WOW Factor" level of service, providing and exuding quality, professionalism, positive guest relations, and first-class entertainment and performance
Comply with all of Lawry's employment-related policies and procedures; including accurate records of hours worked, breaks, and tip income in TMX, communication of shift changes, tardiness, or absence; and behavior consistent with the company's desire to maintain a workplace free of incidents of co-worker harassment, discrimination, drug, or alcohol abuse
Participate with assigned co-workers in the timely introduction of guests, description of food and beverage selections, verification of meal satisfaction, any resolution of guest issues, and assistance with guests' readiness to depart the restaurant
Greet and accommodate individual and special needs of guests along with Carver and Dining Room Server in a confident, well-spoken, and succinct manner, while following Lawry's standard operating procedures for delivery of the finest dining and entertainment experience to our guests
Respects and maintains Company property and assets
Adheres to Lawry’s Prime Rib uniform and appearance standards
Demonstrates safe work habits
Maintains a safe workplace by keeping entrance and foyer areas clean and free of debris and hazards
Follow approved food handling and sanitation procedures to ensure the safety of guests and co-workers
Checks and stocks the front desk regularly with all necessary supplies
Follows Company procedure on cash handling, verifying, and balancing
Answers the telephone according to Company procedure, in a courteous and cheerful manner
Takes telephone and fax orders and cancellations efficiently and completely
Greets guests with courtesy, warmth, and friendliness
Checking coats upon request
Seats guests and says goodbye when they depart
Transfers running bar tabs from lounge area and hands the transfer check to the Dining Room Server
Provides expedient take-out service
Collects cash and credit card payments from guests, makes change for cash transactions and obtains signatures for credit card purchases
Balances cash drawer by counting cash at beginning and end of work shift
Supports the VIP Rewards program
Checks, cleans and restocks restroom every half-hour, or as needed
Express and exchange ideas in spoken and written English in an average manner both with co workers and guests, including writing orders, requests, reservations, or instructions
Demonstrate knowledge of Lawry's Restaurants, including family history, locations, service and meal hours, and frequent diner benefits
Demonstrate knowledge of the menu items to assist guests in their wine, meal, and dessert selections, using informed, tantalizing descriptions and effective selling techniques
Demonstrate effective teamwork and cooperation with co-workers, management, vendors and/or suppliers
Demonstrate competency in POS and TMX computer systems and basic math calculations
Be dressed in a clean uniform and acceptable footwear, ready to begin at start of all scheduled shifts, and work until the end of scheduled shifts, unless authorized by management for approved shift or work schedule change
Perform other competencies and duties as assigned, such as properly clean and maintain assigned Dining Room, Bar and restaurant areas, or administrative projects
Notifies Manager on duty immediately if a guest experiences a problem of any kind
Attend all mandatory co-worker meetings, training, informational and education sessions
Reports all damaged or malfunctioning fixtures and equipment to the Manager on duty promptly
Reports all accidents or unsafe conditions to the Manager on duty immediately
Qualification
Required
Shows confidence, energy, and enthusiasm with a professional, clean appearance, and a friendly, helpful, approachable demeanor
Legal age to serve alcoholic beverages
Satisfactory physical and mental health to perform the requirements of the job, and to work with the public in compliance with applicable food service health and safety regulations
Able to perform the essential functions of the assigned position with or without reasonable accommodation, and within company policy
Able to stand and walk for up to eight (8) hours during a shift (with limited breaks); carry up to 30 lbs. without assistance; exert up to 50 lbs. of force without straining; and sustain repetitive motions of legs, feet, waist, back, shoulders, arms, wrists, hands, and fingers
Able to raise objects from a lower to a higher position or move objects horizontally from position to position
Be available and willing to work all scheduled shifts within the priority scheduling and seniority systems as established at each location, including working weekends and holidays
Basic knowledge of wines, vintages, and wine pairings, as well as proper handling and storage of wines, and use of bottle opener (i.e. cork-screw and foil-cutter)
Basic knowledge of beers, spirits, and cocktails
Capable of multi-tasking, leading, and communicating with others, able to express and exchange ideas in spoken and written English in an average manner
Capable of establishing rapport in conversational English that is consistent with our fine dining atmosphere. This includes the ability to communicate at a sophisticated and mature conversational level, exhibit poise and comfort tableside with our guests, and understand the nuances of conversational English
Basic math proficiency
Able to wear required uniform
Must have reliable transportation
At least one (1) year of restaurant service experience in a high volume establishment is required
Current Local/State Food Handler's Training Certifications as required
Current Local/State Alcohol Beverage Service Training Certifications as required
Basic familiarity with computers, POS systems, calculators, and touch screens
Preferred
High school diploma or GED preferred
Some college or culinary education beneficial
Benefits
401K
Medical
Dental
Vision and life insurance
Generous dining discount
Daily co-worker meal
Tuition reimbursement
Company
Lawry's Restaurants Inc.
Lawry's Restaurants is a restaurant offering casual dining and entertainment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
John Lindquist
Managing Partner
Tiffany Stith
President & C.O.O.
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