Riot Games · 13 hours ago
Staff QA Engineer, Riot Client - Publishing Platform
Los Angeles, CA
Full-time
Onsite
Lead/Staff
8+ years expRiot Games is a leading gaming company known for its popular titles like League of Legends and VALORANT. They are seeking a Staff Quality Engineer to ensure the quality of the Riot Client desktop software, which serves as a gateway for millions of players. The role involves owning the test strategy, driving automation efforts, and collaborating with various teams to enhance player engagement and software reliability.
ComputerDeveloper PlatformPC GamesVideo Games
Responsibilities
Own the end-to-end test strategy and master test plan for RC desktop features across Windows/macOS, including risk models, entry/exit criteria, and release readiness signals
Drive the end-to-end test automation strategy for RC using Playwright (TS/JS)—set and enforce Test automation standards for selectors, fixtures, test data, and environment orchestration; mentor engineers and review test code to raise signal quality
Drive CI/CD quality signal and pipeline health—integrate and scale suites (parallelization, sharding, retries, flake detection), own dashboards and alerting, and make data-backed go/no-go calls tied to stability SLOs and release criteria
Lead cross-team collaboration (Engineering, Product, Design, Release, game teams, external partners) to land joint test plans, manage dependencies, and resolve risks/blockers, and making clear data-backed go/no-go decisions
Guide and review manual, exploratory, and deep-dive testing where automation isn’t economical; ensure coverage of failure modes, recovery, and rollback paths
Establish quality telemetry (pass rates, defect escape, stability, performance) and drive continuous improvement with data-backed experiments
Define and enforce standards and playbooks for bug quality, repro, triage, and regression control; improve cycle time and defect removal efficiency
Provide technical leadership to internal and vendor QA (mentorship, code reviews, pairing, test design workshops)
Champion desktop-specific quality: installers/auto-update, patching, OS permissions, network/offline modes, localization, accessibility, and performance
Secure quality at integration boundaries (services, auth, social) via mocks, contract tests, and environment strategy
Collaborate with Eng leaders to incident response (root cause analysis, containment, verification) and harden rollback/feature-flag strategies
Collaborate with different disciplines in order to understand their goals and incorporate them into decisions that improve quality
Instruct junior QA external testers in their day-to-day tasks
Hold the team accountable to meeting quality standards
Qualification
Required
8+ years in QA/Quality Engineering with 3+ years leading quality for multi-team, multi-quarter programs
2+ years hands-on with Playwright (TypeScript/JavaScript), including framework design, CI integration, and flake triage
Strong understanding of desktop application testing (Windows/macOS): installers, patching systems, auto-updaters, OS-level constraints, and network variability
Proficiency with Jira (defect lifecycle) and Zephyr or similar test management tools
Solid grasp of JavaScript/TypeScript and familiarity with React or web-tech-based shells (e.g., Electron/CEF-style UIs)
Experience embedding with developers/design/release teams; comfortable driving cross-discipline decisions and trade-offs
Fluency with Git and CI/CD systems (e.g., Jenkins, GitHub Actions) and artifact/report publishing
Demonstrated QA leadership of mixed internal + vendor teams; ability to set direction, review work, and hold partners to SLAs
Preferred
Proven QA leadership across multi-quarter programs and multiple work streams; sets direction, drives decisions, and holds teams (internal + vendor) to quality bars and SLAs
Automation ecosystem exposure—Playwright Test runner, Cypress or similar; basic API testing and contract testing experience a plus
CI/CD fluency—integrated tests into pipelines (parallelization, sharding, retries, flake detection), owned dashboards/alerts, and made data-backed go/no-go calls
Desktop application testing on Windows/macOS (installers, patching/auto-update, OS permissions, network/offline modes, recovery/rollback)
Strong JS/TS fundamentals and familiarity with React or web-tech shells (Electron/CEF); able to review test code for reliability and maintainability
Quality telemetry & metrics—defines/uses KPIs (escape rate, stability, pass rate, MTTR/MTTT) to guide prioritization and drive continuous improvement
Risk-based testing & strategy—threat modeling, failure-mode coverage, contract tests/mocks for service and integration boundaries (e.g., auth/social)
Cross-team collaboration with Engineering, Product, Design, Release, and external partners; excellent written/verbal, executive-ready status & decision logs
Vendor stewardship—scope/SLAs, playbooks, coaching, and performance management for partner QA teams
Tooling familiarity—Jira/Zephyr (or equivalents), Git, and CI/CD systems (Jenkins/GitHub Actions/CircleCI)
Performance, accessibility, and localization awareness for desktop client experiences; comfortable integrating these checks into pipelines
Incident response experience—verification, root cause partnering, and hardening via rollback/feature-flag strategies
Benefits
Open paid time off policy
Flexible work schedules
Medical, dental, and life insurance
Parental leave for you, your spouse/domestic partner, and children
401k with company match
Company
Riot Games
Riot Games is a global company that develops online games.
1001-5000 employees
H1B Sponsorship
Riot Games has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (98)
2024 (65)
2023 (113)
2022 (80)
2021 (84)
2020 (70)
Funding
Current Stage
Late StageTotal Funding
$21M2018-12-31Series Unknown· $6M
2016-11-14Convertible Note
2011-02-01Acquired
Leadership Team
A. Dylan Jadeja
Chief Executive Officer
Brandon Beck
Co-chairman, Co-founder
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