GF Piping Systems · 3 hours ago
Field Service Technician
United States
Full-time
Remote
Senior Level
7+ years expGF Piping Systems is the world's leading supplier of piping systems, focused on sustainability and innovation. The Field Service Technician will work closely with sales and product teams to ensure service requests are completed, perform calibrations and repairs, and enhance customer relationships while seeking additional sales opportunities.
Industrial EngineeringMechanical EngineeringSales
Responsibilities
Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed
Performs GF processor calibrations, and minor repairs on-site
Inspects GF tools on-site to verify they are still functioning as intended
Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed
Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained
Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel
Proactively seeks additional sales opportunities while on the job site
Works with Product Managers to optimize training programs
Monitors competitive activity and report finding to RSD and affected Product Manager
Recommends product enhancements or changes based upon market feedback and increase sales potential
Coordinates activities with Sales Channel representatives (agents, systems integrators, etc)
Works closely with associates on the sales team covering the site where training will be conducted
Completes work accurately and on time manage travel in a cost-effective manner
Other duties as assigned
Qualification
Required
7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing)
Performs all operations according to prescribed safety principles
Ability to work with and preserve confidential information
Acts as Company representative at other company locations, or at other companies
Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel
Presents professional communication skills – verbal, written, e-mails
Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required
Remote position
Up to 75% of domestic travel required
Preferred
Team leadership or management experience a plus
Professional presentation skills in varied settings (classroom, construction trailer, hands-on)
Proficient verbal and written communication skills required, multiple languages a plus
Proficient personal computer skills; familiar with Microsoft Office a plus
In-depth knowledge of Company products and services offered, preferred
Company
GF Piping Systems
GF Piping Systems is a plastic piping system supplying company.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
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