Planet Fitness · 1 day ago
Sr. Manager, Enterprise Systems
Boston, MA
Full-time
Hybrid
Senior Level
$135K/yr - $155K/yr
5+ years expPlanet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. The Sr. Manager, Enterprise Systems will lead a team to drive the evolution of the company’s enterprise systems, ensuring scalability, reliability, and optimization while managing vendor relationships and supporting strategic initiatives.
FitnessHealth CareTrainingWellness
Responsibilities
Builds, leads, and mentors a matrix team of technologists across a diverse portfolio of enterprise and business systems
Evaluates emerging technologies and trends, translating opportunities into technical, process, and cross-functional improvements across the organization
Oversees both internally hosted and vendor-hosted applications to ensure performance, security, data integrity, and regulatory compliance
Designs scalable team operating models, workforce plans, and resource strategies in partnership with senior leadership
Develops and drives a solution roadmap that aligns business applications with evolving business needs to optimize operations and enable growth
Fosters a culture of continuous improvement, accountability, and high-quality, timely delivery
Implements lean, agile SDLC practices with appropriate governance and controls for a public company environment
Responsible for adherence and process improvement to SOX guidelines for IT systems, preparing monthly and quarterly evidence, reviewing findings with leadership and is active participant in internal and external audit reviews
Ensures accurate, thorough technical documentation of systems, business processes, and optimization initiatives
Provides end-to-end production support for all systems, including outage management, stakeholder communication, and vendor coordination
Manages system-related spend, ensuring budget adherence and cost-effective decision-making
Qualification
Required
Bachelor's degree in Engineering, Technology, Mathematics/Statistics, or a related scientific field preferred
5+ years of progressively responsible experience in one or more of the following areas: software engineering, solution architecture, business process optimization, or enterprise application administration
Minimum of 3 years of experience leading and managing technical teams in fast-paced, high-growth environments supporting enterprise systems, including ERP, CRM, HCM, LMS, and business collaboration platforms
Experience with Agile methodologies and lean delivery practices required
Demonstrated success leading technology-driven transformation initiatives, including ERP, HCM, and CRM implementations and integrations
Experience implementing, integrating, and supporting ERP platforms and integrated financial systems
Strong experience operating in SOX-controlled and corporate compliance environments
Demonstrated success serving as a product owner for Salesforce and other enterprise platforms
Extensive knowledge of Salesforce Service Cloud and Marketing Cloud
Broad experience with cloud-based enterprise applications such as Microsoft Dynamics, NetSuite, Concur, Salesforce, SharePoint, and HCM platforms like Workday, UKG, Ceridian, etc
Strong understanding of software development and quality assurance practices, including testing strategies, methodologies, tooling, and automation techniques
Proven ability to lead team up-skilling and capability-building initiatives aligned to strategic growth objectives using S.M.A.R.T.-based goals
Proficiency with the Atlassian product suite (e.g., Jira, Confluence)
Proficiency with Microsoft Office applications
Exceptional communication, presentation, and facilitation skills, with demonstrated strengths in road-mapping, stakeholder management, and vendor management across all organizational levels
Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
Creative, progressive, thought leadership with the ability to influence at all levels of the organization
Dedicated learner with a natural curiosity for consistent growth
Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
Cooperative team player with an upbeat, positive, “can-do” attitude!
Preferred
Experience evaluating and deploying AI-enabled tools or agents to automate routine processes and decision-making preferred
Benefits
Comprehensive benefits package
Core medical, dental, vision, life and disability
Supplemental accident, hospital and critical illness coverage options
Generous time off program (including volunteer time)
Childcare reimbursement
Paid parental leave
Pet care reimbursement
Tuition reimbursement
Free Black Card membership
Learning and development programs
Engagement activities
401(k) Plan with safe harbor employer matching
Employee stock purchase plan
Annual corporate bonus incentive program based on company financial and personal performance
Company
Planet Fitness
Planet Fitness is a provider of fitness training programs and classes.
501-1000 employees
H1B Sponsorship
Planet Fitness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.27BKey Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M
Leadership Team
Colleen Keating
Chief Executive Officer
Brian Povinelli
Chief Marketing Officer
Recent News
2026-01-19
2026-01-12
Company data provided by crunchbase