Amazon · 15 hours ago
Senior Engagement Manager, WWPS ProServe DoD Shared Delivery Team
Amazon Web Services, Inc. is seeking a highly skilled and versatile Senior Engagement Manager to lead the delivery of complex cloud solution projects for Department of Defense customers. The role involves combining technical expertise with project leadership to drive successful AWS-based solution implementations and managing multiple workstreams to ensure project success.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own, lead, and shape large and/or complex engagements to deliver business outcomes. Deal effectively with the unexpected. Deliver independently with limited guidance. Redirect distressed programs to delight customers
Influence multiple external teams. Actively mentor and develop others. Impact peers across teams/practices to improve delivery quality. Perform Technical Promotion Assessments (TPAs)
Apply multiple delivery frameworks and develop comprehensive plans. Lead multi-workstream engagements. Maximize engagement value by negotiating conditions of acceptance within project constraints. Amend contractual scope, financials, and timelines as needed. Define and share EM best practices across teams. Apply principles of change management and transformation
Effectively communicate across diverse internal audiences (product, legal, finance, operations). Drive interactions and alignment with external stakeholders (partners, industry verticals). Interpret and critically evaluate documentation. Contribute to strategic documentation
Impact organizational metrics. Impact customer outcomes, adoption, and commitments. Impact AWS service offerings (e.g., ProServe offerings). Influence service team roadmap prioritization
Lead the lifecycle of complex technical engagements. Validate technical solutions meet business objectives and engagement goals. Articulate framework perspectives and phases. Educate others on technical frameworks and approaches
Accelerate progress by creating or optimizing cross-team processes. Establish operational excellence standards. Create mechanisms enabling consistent management across matrixed teams. Act as a force multiplier for organizational efficiency
Qualification
Required
US Citizen
Currently possess and maintain an active Top Secret security clearance
Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
5+ years of cloud computing experience
Experience in project management of technical programs
5+ years of IT implementation experience
Current, active US Government Security Clearance of Top Secret or above
Preferred
1+ years of professional work experience, or experience with AWS services or other cloud offerings
Knowledge of AWS services
Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
Experience supporting National Security mission systems, and the ability to represent AWS within the customer's environment, driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation
Hold at least one active project management certification, understand the value proposition of the public cloud and has delivered cloud engagements, presented to C-level executives and technical subject matter experts, balanced multiple stakeholders, and managed projects with 10+ resources, 6+ months, or $250k+ in contract value
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Recent News
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