Ameristar Casino Hotel Council Bluffs · 16 hours ago
Executive Casino Host
Council Bluffs, IA
Full-time
Onsite
Entry, Mid Level
$45K/yr - $45K/yr
2+ years expAmeristar Casino Hotel Council Bluffs is part of PENN Entertainment, an exciting industry focused on entertainment. The Executive Casino Host is responsible for promoting the facility and building customer loyalty through various marketing and engagement strategies.
Gambling & Casinos
Responsibilities
Promote the facility, services, programs and events while interacting with Marketing, Table Games, Slots, Public Relations and casino guests
Build customer database and player loyalty through recruitment and retention techniques including actively recruiting new members for the rewards
Player retention through the use of direct mail and telemarketing, inactive player reactivation, hosting parties and participation in promotions, special events, gaming tournaments along with acting as a liaison between players and the Marketing Department
Build loyalty to Ameristar through frequent communication to players assigned by phone, email or mail
Meet and greet players who are playing on the casino floor; handling their requests where needed and appropriate
Develop and implement business plans for each quarter targeting these high-end players who are considered prospects, fading or inactive
Host assigned players at events and parties held for them on and off property
Qualification
Required
High school required; college preferred
Minimum of 2 years high volume customer service or 3 years of casino marketing or sales experience
Strong problem solving, mediation and listening skills
Fully Competent in Microsoft Office
Must be a self-starter and able to work independently
Must be able to work flexible hours including evenings, weekends, and holidays
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Ameristar Casino Hotel Council Bluffs
Modeled after historic riverboats, Ameristar Casino Hotel Council Bluffs consists of 38,500 square feet of gaming excitement with 1,500 of the newest and most popular slots and video poker games along with 23 table games, including blackjack, craps and roulette.
COUNCIL BLUFFS, IA, US
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tammy Denman
HR Business Partner
Company data provided by crunchbase