Holiday Inn Club Vacations · 1 day ago
Closing Officer- Gatlinburg, Tennessee
Gatlinburg, TN
Full-time
Onsite
New Grad, Entry LevelHoliday Inn Club Vacations operates a Quality Assurance department within Sales Operations, and they are seeking a Quality Assurance Officer to provide specialized administrative support to the Sales departments. The primary function of the role is to reduce the number of completed sales that result in rescission or default by executing various tasks and resolving purchaser issues.
Travel
Responsibilities
Executes proper communication with all Holiday Inn Club Vacations affiliated departments, management, and HCV owners
Confirms sales and verifies contracts for HCV sales
Handles walk-in cancellations and owner cancellation calls; rewrites sales and assists QAOs with the mail-out process to recover lost business
Assists QA management with training and improvement of new and existing employees
Qualification
Required
Must be process-oriented with attention to detail
Self-directed and independent with projects but works as a team player
Excellent customer service skills
Strong oral and written communication skills
Strong work ethic and a high energy level
Strong administrative, organization, and planning skills
Benefits
Rewards & Recognition Programs
Annual Bonus Opportunities for Select Roles
Comprehensive Medical, Dental, and Vision
401K Match
Team Member Travel Perks and Discounts
Tuition Assistance
Referral Compensation Program
Weekly Pay & Lucrative Compensation Plans
Company
Holiday Inn Club Vacations
Holiday Inn Club Vacations is a hospiatlity firm with various hotels and resorts.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Staten
CEO
Jamie Kluetz
Vice President, Brand Experience and Design
Recent News
2025-11-03
2025-10-24
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