Proofpoint · 20 hours ago
Professional Services Consultant
United States
Full-time
Remote
Mid, Senior Level
$111K/yr - $175K/yr
5+ years expProofpoint is a global leader in human- and agent-centric cybersecurity, dedicated to safeguarding the digital world and empowering secure work. They are seeking a proactive Professional Services Consultant to lead implementations of their solutions and maintain technical relationships with enterprise customers, ensuring high levels of customer satisfaction and successful engagements.
EmailEnterprise SoftwareInformation TechnologyNetwork SecuritySaaS
Responsibilities
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation
Deliver training to customers and partners
Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation
Drive high levels of customer satisfaction
Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful
Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects
Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization
Qualification
Required
5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support
Experience in large systems design and project implementation for enterprise email environments
UNIX system administration experience
Broad technical knowledge of Internet products and technologies
A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI
Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
Strong Sendmail and messaging infrastructure system administration experience
Ability to work at all levels of the organization both technically and politically
Benefits
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Flexible time off
A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
A three-week Work from Anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
1001-5000 employees
H1B Sponsorship
Proofpoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (52)
2023 (47)
2022 (103)
2021 (71)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO
Leadership Team
Sumit Dhawan
CEO
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2026-01-06
2025-12-18
Company data provided by crunchbase