American Express · 3 months ago
Manager, Risk & Control Lead Enterprise Digital
American Express is a company with a long history of innovation and a commitment to its customers and employees. They are seeking a Manager, Risk & Control Lead for their Enterprise Digital organization, responsible for embedding operational risk management in daily operations and providing strategic risk advice to leadership. The role involves collaboration with various partners and ensuring effective control management throughout the product lifecycle.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Support with providing strategic risk advice for Enterprise Digital leadership team
Support the compilation of best practices and learnings from historical product and platform launches and change management initiatives, and leverage best practices to inform risk identification throughout the new platform lifecycle
Facilitate day-to-day activities to support any mergers / acquisitions from a control environment perspective
Support assessing the needs of Enterprise Digital senior leaders and functional teams to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)
Manage day-to-day activities required to coordinate with product development and service delivery teams to embed operational risk management considerations into the product lifecycle and service operations ongoing
Support facilitation of risk awareness and education within product and service teams to enhance their ability to manage risks effectively
Qualification
Required
Strong experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
Strong project management leadership, communication, and interpersonal skills
Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively within Enterprise Digital
Strong PowerPoint and Excel skills, knowledge and experience of Enterprise Technology Services systems and processes
Preferred
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following: Supporting assessing the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls
Experience in at least one of the following: Supporting compiling and sharing best practices and learnings from historical product launches and change management initiatives
Experience in at least one of the following: Managing day-to-day activities for coordination with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations
Experience in at least one of the following: Supporting facilitation of operational risk awareness and education within product and service teams to enhance their ability to manage risks effectively
Experience in financial services industry
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
2026-01-25
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