USAJOBS · 9 hours ago
Exceptional Family Member Program Manager NF4 RFT
Norfolk County, Virginia, USA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
4+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Program Manager will oversee the Exceptional Family Member Program, ensuring effective resource management and coordination between agencies to support Marines and their families.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Manages and serves as the installation subject matter expert of the Exceptional Family Member Program
Oversees the EFMP case management system and ensures effective exchange of resource information and support between staff and EFMP families
Oversees facilitation and coordination of resources between agencies, related resource offices, medical and recreational facilities, community services agencies and private organizations with emphasis on improving services
Serves as the Program Manager to independently oversee day-to-day operation of the EFMP ongoing program that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency
Determines appropriate products or services for customers and defines program scope, requirements and deliverables
Develops, modifies or provides input to project plans and implements program plans to meet objectives
Coordinates and integrates project activities
Manages leads or administers project resources
Conducts presentations or briefings on all aspects of the program
Participates in phased, milestone and final program reviews
Identifies program documentation requirements or procedures
Develops and implements program marketing plans
Conducts a quarterly Special Needs Forum, open to family members to address needs and concerns
Participates in the Special Needs Evaluation and Review Team (SNERT) per Marine Corps Order 1754.4B
Manages the installation EFMP Respite Care Program
Assesses program operations and monitors progress toward organization goals and evaluates and makes adjustments to improve the program
Develops minimum standards governing the EFMP program, policy, procedures and personnel
Ensures the EFMP is in Compliance with the IG AIRS checklist, Internal Control Reviews and meets related inspection requirements
Maintains extensive contact with other program managers and officials of other related agencies and organizations to: resolve problems, negotiate agreements, advise on and render technical assistance in areas such as changes or improvements in program objectives, utilizing facilities and staff, redirecting programs to provide more efficient and effective service, developing new or revised curricula and programs for staff development and developing and installing reporting systems
May supervise the EFMP Case Worker, EFMP Training, Education and Outreach Specialist and EFMP Administrative Assistant
Develops and analyzes data to be used in preparing analytical and interpretative reports and guides of EFMP program operation
Selects appropriate techniques for data collection to identify aspects of successful program operations
Selects successful methods and techniques used by other local officials (federal, state, local) and adapts and extends methods and techniques into new patterns to solve problems
Qualification
Required
A four year degree in Human Services or a related field
Four years of knowledge and experience that demonstrates skill to independently oversee day-to-day operation of an Exceptional Family Member Program; monitor a case management system, review and recommend approval or disapproval of related program plans and materials; analyze and develop proposals or provisions in terms of impact on program resource requirements; develop new and revise operating procedures and standards to incorporate provisions that affect operating activities and requirements; conduct reviews of the administration and operation of the program and provide subject matter advice
Skill to supervise employees in the accomplishment of work
Knowledge of human services principles and practices pertaining to individual and family needs, and problems in relation to social patterns
Knowledge of military family support programs and the related mission of readiness and retention
Knowledge of and familiarity with agencies, related resource offices, medical and recreational facilities, community services agencies and private organizations that can provide support to the EFMP
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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