Samsara · 20 hours ago
Sr. Manager, Services Partners
United States
Full-time
Remote
Senior Level
$115K/yr - $184K/yr
7+ years expSamsara is a pioneer of the Connected Operations™ Cloud, focused on improving the safety, efficiency, and sustainability of physical operations. The Sr. Manager of Services Partners will be responsible for recruiting, enabling, and overseeing business relationships with hardware installation and integration partners, while leading a team to evolve partner capabilities and drive operational efficiency.
Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
Responsibilities
Define the strategic vision for the entire Services Partner Program, including the formalization of certification tiers, audit policies, and incentive structures
Conduct high-level negotiations and Quarterly Business Reviews (QBRs) with services partner executives and ensure high-quality customer service by maintaining metrics to monitor partner performance
Identify, assess, and mitigate both operational and strategic risks within the services partner function, serving as the ultimate escalation point for services partner issues
Streamline cross-team processes and workflows to simplify large-scale services partner engagements
Lead the Services Partner team and own the hiring plan and headcount needs for all services partner roles
Ensure we have enough capacity across our partner base; recruit new partners as needed, onboard and train, and maintain ongoing executive relationships
Evaluate partner performance based on cross-functional feedback at scale
Coordinate with sales and customer success on the selection of partners for strategic customer deployments
Develop and implement tools and resources to enhance ramping and sustained team performance, fostering a culture of recognition and impact
Problem-solve as needed to streamline internal processes with customer success, sales, operations, product, finance and other cross-functional teams to simplify large scale deployments delivered by partners
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Qualification
Required
7+ years experience in program execution, consulting, partner account management, or similar
Proven track record as a people leader with experience hiring, developing, and leading inclusive, engaged teams
Demonstrated ability to build and maintain an enterprise grade services partner network delivering verifiable customer outcomes within a high-growth technology company
Experience managing program budgets, P&L, and defining strategic visions (e.g., certification tiers, incentive structures)
Strong track-record of building and managing complex service partner relationships
Excellent cross-functional collaboration and communication skills, with a proven ability to work across both sales and product stakeholders
Strong project management, analytic, and organizational skills
Strong track record of building and managing complex partner relationships, including high-level negotiations and executive relationship management
Preferred
Experience developing training content or certification systems for technical partners
Background in fleet telematics and dash camera industry with business development and project management experience
Benefits
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Company
Samsara
Samsara is digitizing the world of physical operations.
1001-5000 employees
H1B Sponsorship
Samsara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$930MKey Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M
Leadership Team
Sanjit Biswas
CEO
Ben Calderon
CTO - Hardware & Operations
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase